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Find a Location

Everest Ice And Water Systems has 1 locations, listed below.

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    Business ProfileforEverest Ice And Water Systems

    Vending Machines

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Apopka, FL 32703-9241
    BBB File Opened:
    7/14/2021
    Years in Business:
    8
    Business Started:
    12/14/2015
    Business Incorporated:
    12/14/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • DGW Technologies
    Business Management
    • Gilbert Ramirez, Director of Marketing
    • Daniel Doromal, Owner
    Contact Information

    Principal

    • Daniel Doromal, Owner

    Customer Contact

    • Gilbert Ramirez, Director of Marketing
    • Daniel Doromal, Owner
    • Bob Gaskill
    • Ben Gaskill, Director of Sales
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    First purchase deposit done in October 2022, total paid off in April 2023, total payment was $48,000. Manufacturing was to take from October to April with a planned May Delivery.Everest Ice was unable to provide credit card or cash processing for the machine which was to reside outside of the US. From January to April they presented a solution that I accepted only for me to learn that it was a fraudulent option that would have amounted to money laundering had I accepted. I was told that staff was no longer with the company. After that I was introduced to Nayax a company which Everest used to manufacture their card reader systems for the ice machines. This was of course after I had paid in full for the machine when Nayax made it clear they had no solution nor were they willing to create a solution for the card reader on the machine. As quoted, it was too expensive to consider.This knowledge gained by myself and it seems Everest Ice at the same time I now sit here in November 2023 writing as I have come to a dead end with finding a resolution with Everest Ice. I have been told of my $48,000 if I want to cancel the order I can accept a 30% deduction fee otherwise I can take delivery of a machine that is incomplete and unusable for my application. I have been sold a machine that has never worked outside of the US in an extraordinarily deceptive way. Having joined multiple groups on the social media world of owners I can now say that my issue is not isolated. This is a Ponzi Scheme, a company with excellent marketing and sales and very little engineering or technical ability. In simple terms I am seeking a refund for a machine that Everest has manufactured and has been sitting (by my assumption) at their site since April 2023.
    Read More

    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve S

    5 stars

    05/07/2024

    Over the last few years I have bought four Everest machines. I have only received the best customer service from **********************, from sales to tech support, to marketing, to ordering supplies when needed. I have been fortunate to work with *****, ****, *****, *******, *** and ***. All have been beyond helpful through my entire process. As with any machine these days, there are bound to be parts that wear out or were damaged in shipping, or just not working entirely correctly from the factory. These are simply part of any machine and any business. Without a doubt anytime I've needed support from Everest I have received it to not only identify an issue but to resolve it as quickly and thoroughly as possible. I can and do recommend Everest without any hesitation.

    Local BBB

    BBB Serving Central Florida

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