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Business Profile

Interactive Media

Altered Media Corporation

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/23/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hope this message finds you ******* you know, I entered into the Title Sponsorship Agreement with Altered Media **** on June 13, 2025, for Whats Up *******************. From the very beginning, my goal was to build a trusted partnership that would highlight my brand while serving the community.However, after carefully reviewing the sponsorship deliverables and my experience to date, I have decided to exercise the 90-day refund option outlined in Section 8 of our agreement. As the agreement states, I am eligible to request a full refund of my $6,000 sponsorship investment during the period of September 1424, 2025 1. Media Agreement Fri. Jun. 13.This request is being made within the specified timeframe, and in accordance with the contract. I kindly ask that the refund of $6,000 be processed promptly. Please let me know what steps are needed from my side to ensure this is completed without delay.I appreciate your cooperation and professionalism, and I value the opportunity we had to explore this sponsorship. While I will not be continuing as a Title Sponsor, I remain supportive of community-centered initiatives and hope that we may collaborate in other ways in the future.Thank you in advance for your assistance in closing this matter ************* regards,

Altered Media Corporation is NOT a BBB Accredited Business.

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