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Business Profile

Vacation Rentals

Cape & Coast Premier Properties

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cape & Coast Premier Properties's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cape & Coast Premier Properties has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • John F

      Date: 01/04/2024

      Bad business don’t trust a company that hires people that lie to you

    • Heidi B

      Date: 05/08/2023

      I never have written a review, but I am pretty disheartened with this company! We sent an inquiry for a "pet friendly rental" that specifically stated to ask about size and how many dogs you had before booking. It is non-refundable so we needed to be sure. We asked if we could bring multiple dogs. This was on a Monday very early AM and we received an automated email reply. We DID NOT hear back over 24 hrs later so we sent another email on Tuesday. It's now been 48 hours with NO RESPONSE so I proceeded to call on Wednesday. They said they would send another inquiry to the owners. STILL NEVER HEARD BACK, so I sent a 3rd email days later and they finally responded with a yes to our pets. I then went to book it only to learn they let someone else book it in the meantime, even after all of my patient efforts to get an answer. I told them they should tell the new renters they double booked it accidently, since we were first. I was told they would not do that and that requesting "special accommodations" could make you loose your spot while waiting for response from the owners. There were no special accommodations-it's a pet friendly rental and the listing stated to inquire on size and how many pets before booking-lol what a response and a cop out!!!! They could have also asked for a refundable deposit if they were going to keep the listing open until the owners replied. I would have done that and they obviously knew we wanted the rental since I called and emailed constantly. They never ONCE reached out to me to correspond until the 4TH TIME I reached out AGAIN for an answer!!! Now we have lost out on a rental that was in our price range and the location we wanted. They don't seem concerned at all for their mess up except to tell us to look for another rental! Correspondence is obsolete!!! From the other reviews I'm seeing this isn't the first bad review! So dissapointed!!!

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