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Find a Location

All American Mobile Detailing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAll American Mobile Detailing

    Auto Detailing
    Multi Location Business

    Additional business information

    Additional Info:
    BBB is warning consumers that this company is charging upfront fees, not providing service and not providing refunds. Better Business Bureau is advising consumers to use caution when considering doing business with All American Mobile Detailing. BBB has received a pattern of consumer complaints alleging consumers make a deposit for services and when they try to cancel and get deposit returned, All American Mobile Detailing attempts to have them reschedule appointment rather than issue a refund. When consumers persist on getting deposit returned, they are told it will be processed, but consumer states they never receive it. Some consumers state that there is poor communication with staff regarding late arrivals for scheduled appointments. Consumers also allege that the quality of work is not up to par and have been met with resistance when requesting money back.

    On November 22, 2022 BBB submitted a written request to the company encouraging them to address the pattern of complaints. The mail was returned.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.19/5stars

    Average of 281 Customer Reviews

    Customer Complaints

    515 complaints closed in last 3 years

    482 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    All American Mobile Detailing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Altamonte Springs, FL 32701-3441
      BBB File Opened:
      2/19/2019
      Years in Business:
      7
      Business Started:
      9/23/2016
      Business Started Locally:
      9/23/2016
      Business Incorporated:
      9/23/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Poseidons Boat Detailing LLC
      Related Businesses
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:30 PM
      T:
      8:00 AM - 5:30 PM
      W:
      8:00 AM - 5:30 PM
      Th:
      8:00 AM - 5:30 PM
      F:
      8:00 AM - 5:30 PM
      Sa:
      8:00 AM - 5:30 PM
      Su:
      8:00 AM - 5:30 PM
      Business Management
      • John Carta, Owner
      • Zachary Falcon, Company Contact
      Contact Information

      Principal

      • Andrew Blazina, Marketing Coordinator

      Customer Contact

      • Andrew Blazina, Marketing Coordinator
      • John Carta, Owner
      • Zachary Falcon, Company Contact
      • Keri Murray, Operations Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      515 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I contracted All American mobile Detailing on March 19, 2024 for a Road Warrior Package for $1265.29 for our motorhome paid UP FRONT. The detailer was supposed to be here on Fri, March 22. NO SHOW. No calls, no texts, nothing. I finally reached them and they said the guy thought it was the next Fri and he was currently on vacation out of state. I rescheduled for Friday March 29th. At this point, I lost faith and wanted a refund and cancelled the service. They agreed on March 25 to refund. On April 9th I still had nothing. No refund, no communication. They said it was an error on the processing department and they would be putting back thru and I would have to wait until April 15th for any refund. At that point, I have filed with my credit card company to speed the process. I do feel that this company is a fraudulent company. DO NOT DO BUSINESS WITH THEM.

      Customer Reviews

      281 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vanessa C

      1 star

      04/24/2024

      Horrible horrible detailing. Paid over$300 for vacuuming, shampooing of seats and carpet. Leather conditioning.. full wash and wax etc. The technician didn't even fully vacuum my car.. he didn't even open the back latch and get the inside in the back of my suv. Did not even dust or clean the inside windows. I had all the pictures and contacted customer care. After they reviewed the car they promised me a$200 refund which I never received. This place is a total scam! Dont use!!!!

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

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