Business ProfileforRSS, LLC

RSS LLC sent out a email blast, solicitating a trucking carrier 11/23/2022. RSS accepted our rates, for the move 11/23/22 and sent QFS/Dream Logistics, a delivery order the same day. QFS/Dream Logistics completed the three runs for RSS LLC, per the delivery order agreement . First load was completed 11/29, second was completed 12/1 and 3rd was completed 12/6. Per our policy, after loads are completed, an email communication is sent to the customer, detailing the final charges for review and confirmation, before we send out our final invoice. M******* the broker for RSS LLC on these three loads confirmed the charges for the first load, on 1/3/2023, and the second and 3rd charges 12/12/2023. From these confirmations, the loads were sent to invoicing, and our AR team would then collect final payment. When these loads became aged 40 and 61 days without payment, our AR team started to follow up with RSS LLC more frequently, to resolve the unpaid invoices. At this point calls, emails and their website were all used to try and make contact, with the company, to receive some sort of feedback or confirmation on payment. All calls and emails continue to go unanswered. Customers address, shippers address, and consignee address all come up as residential. As a last resort, we contacted the origin drop off locations for the import loads we completed, and asked if they had any additional contacts or info they could advise us of, so we could get the unpaid invoices resolved. The location advised us, that they had also not been able to contact RSS LLC and had thousands in unpaid invoices pending as well. We need this company to contact us ASAP to get these invoices resolved or respond to our AR team with payment details.