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Business Profile

Online Retailer

Superior Mane

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.31/5 stars

Average of 16 Customer Reviews

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Review Details

  • Review fromTrenor W

    Date: 01/31/2024

    1 star
    I’m on my third bar and have not seen any change to my hair color. Each small bar is extremely expensive and doesn’t seem to work at all. Feels like a scam.

    Superior Mane

    Date: 04/06/2024

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected] Best, The Support Team
  • Review fromAaron M

    Date: 12/24/2023

    5 stars
    Mane's Root Activator Shampoo is a game-changer! Not only does it create a luxurious lather, but it also revitalizes my hair, leaving it feeling clean and refreshed. What I love most is its natural formulation. Knowing it's made with natural components gives me confidence in what I'm using. A definite go-to for anyone seeking a cleansing experience that's both effective and natural!

    Superior Mane

    Date: 04/06/2024

    Thank you for your review! We're so pleased to hear that you've been having such a wonderful experience with our products.
    Best,
    Support
  • Review fromTim T

    Date: 12/22/2023

    1 star
    Superior Mane shows 700 rating for its reverse grey bar soap with a 5-star average rating, yet on Amazon, the majority of ratings are one star. I find the ratings on the Superior Mane website extremely suspect. I used this product as described for 3 weeks with no change to my hair color. To me, this seems to be a blatant scam,

    Superior Mane

    Date: 12/27/2023

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected]
    Best, The Support Team
  • Review fromCarey W

    Date: 12/01/2023

    1 star
    This product is a total scam. Used for almost 60 days with absolutely zero results. Hard to believe they are allowed to even do business making claims that they can't back up. Plus a warranty that they say they have but is nowhere to be found on their website.

    Superior Mane

    Date: 12/05/2023

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected] Best, The Support Team
  • Review fromJames H

    Date: 11/22/2023

    1 star
    They appear to be all about promoting their products. They can not be reached via phone. I have used their shampoo bars for more than a month daily. I don't see any changes in the gray. Truth is they seem to be selling a gimmick that sounds good but doesn't work.

    Superior Mane

    Date: 12/05/2023

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected] Best, The Support Team
  • Review fromPaul B.

    Date: 08/28/2023

    1 star
    Stay away from this company. Like most of us with the hair loss you read about their product, and you figure let's try another hair growth product. I followed their instruction to the T and after the first 2 weeks NOTHING, however their photo's saw this miraculous hair growth after the first week. Well speaking for myself the only thing that I saw grow was my credit card. This company has the worst customer service. I tried calling them no answer, just a voice recording. I sent several emails letting them know their product is absolute garbage, never a response and I totally understand when your product is a scam, and your ratings are less the 1 because there is no zero which the company deserves, I wouldn't answer the phone either. Like all the ratings I've read, I wish I had done my homework better and researched this product I would have saved my money...
    Bottom line STAY AWAY from this product it's a scam!

    Superior Mane

    Date: 12/05/2023

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected] Best, The Support Team
  • Review fromJason L

    Date: 08/03/2023

    1 star
    This merchant is Horrible... Do NOT buy
    Where do we begin...

    Purchased the gray reverse 3-pack...

    Used it daily for almost 3 weeks with ZERO results.

    Based on the claims, I should have at the very least, seen a minimal difference. And not only did I use it daily, but I left the thick lather on for 10 minutes or longer.

    Requested a return from Amanda... she provided instructions to return item and asked that i send a tracking number when i shipped it... which i did.

    Item was delivered to them and I never received a credit or response from follow-up emails.

    Disputed credit card charge (citi) and they did an investigation... only to tell me that the merchant claims to never received the item or the tracking number.

    As of this review, I just filed another dispute with citi and provided my email communication history with them and the tracking number as proof.

    This merchant is Horrible... Do NOT buy

    Superior Mane

    Date: 12/05/2023

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected] Best, The Support Team
  • Review fromLuis C

    Date: 07/25/2023

    1 star
    The Mane Gray Reverse bar is a complete scam. My first clue was that it came wrapped in flimsy plastic, like someone used a roll of food wrap for packaging. The second clue was that after a couple of weeks of using it, there is absolutely no difference in hair colour. The only good thing I can say about it is that it smells nice.

    Superior Mane

    Date: 12/05/2023

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected] Best, The Support Team
  • Review fromTracy O

    Date: 07/04/2023

    1 star
    Scam !! Products dont work and no refund ! Reviews on their website are fake.

    Superior Mane

    Date: 12/05/2023

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected] Best, The Support Team
  • Review fromJosh P

    Date: 06/03/2023

    1 star
    I was hopeful that the Mane Gray Reverse Bar would work but I'm on week 6 and I see absolutely no difference. I purchased 5 bars to save 70% but the problem is that the "Risk-Free 30 day satisfaction guarantee" isn't long enough. To give it a fair shot I wanted to use a full bar before writing a review. Unfortunately I'm outside the "Risk-Free Trial" and I have 4 bars left that I'm unable to return.

    Superior Mane

    Date: 12/05/2023

    We are truly sorry for any frustration or disappointment that our product/service has caused you. We understand how important it is to provide high-quality products and services that meet your expectations. Please know that we take your feedback seriously and want to make things right. To that end, we would like to offer you a full refund for your purchase. We hope this will help to alleviate any inconvenience you may have experienced. Please provide your information so we may proceed with your refund or email us at: [email protected] Best, The Support Team

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