Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Arteza LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

About

Business Details

BBB File Opened:
11/28/2018
Type of Entity:
Corporation
Alternate Names:
Arteza.com

Additional Contact Information

Additional Phone Numbers
Other Phone: (800) 989-0649
Social Media
Facebook

Additional Information

Refund and Exchange Policy

We have a 30-day 100% satisfaction guaranteed return policy. Simply return your unused item(s) in its original packaging and we will refund your total amount.

U.S. Customers: You have 4 options when making a return:

Refund: Receive a refund back to your original payment method when you ship your item back. Returns must be processed within 30 days from the date your order was received to be eligible for a refund.
Partial Refund: You may be able to receive a partial refund for the following products:
Any item not in its original condition, damaged, or missing parts for reasons not due to our error
Any item that is returned after 30 days from delivery

Exchange: Arteza will replace damaged or defective items. If you need to exchange your item for the same product, contact us via:
Email: [email protected]

Store Credit: If you want to make a return and it is past the 30-day delivery date, you will receive a store credit that you can use at arteza.com at checkout.

Items not eligible for a refund:
Gift cards
Orders received over 30 days ago (store credit will be issued, instead) 

Gift Returns
If you wish to return a product that was gifted to you, please procure the receipt from the purchaser in order to process the return. 

Business Categories
Online Retailer

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.