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Business Profile

Online Retailer

Actif Organics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/17/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business seems to be operating under a false address. After some research, this business shares an address with various other companies and it does seem to be a bogus business. The claims that they make regarding their products also appear to be fake and could be harming many individuals (especially pregnant women). I have attempted to contact their customer service team via email and phone numerous times and never hear back. The number available seems to be bogus as well. The email communication form yields no response whatsoever even after waiting weeks and months to hear back. This business does not seem legitimate and needs to be shut down. They claim to be organic and produced in the US and that is likely a lie as well. This business could seriously harm many individuals. They are also selling their products on Amazon and they send out moldy and spoiled vitamins. Many of their reviews on Amazon are confirmed as fake as well. I don’t want trouble, I simply want my money back from my last order and I have not been able to reach any customer service representative about this. If the BBB does a deeper dive, they can likely confirm that this is a bogus company selling products that impact people’s health without any regard to their well being. This should be ILLEGAL. Please return my money $88.98 and stop making false claims. Thank you.

Actif Organics is NOT a BBB Accredited Business.

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