Business ProfileforPlayerAuctions, LLC

Player auctions requesting too much personal information - High Risk of Identity Theft. I reached out to PA to update my last name on my account which I had entered in error but never noticed. They asked for proof of ID drivers license and selfie which I originally declined, closed my account and created a new one with the correct info, this was apparently against the terms off service so my account was suspended. I reached back out to them an provided what was requested, to no resolution, continual run around and asking for the same information which was provided multiple times yet still no resolution was ever reached, they just keep asking for the same thing over and over again. Asked them to look at my e-mail, payment info, linked social accounts etc. which all show my correct last name but they keep asking for more and more personal information which does not align Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada which applies to physical and online businesses. I am asking for my account to be reinstated, my last name corrected, and all personal information provided during the course off this issue to be deleted from their side. All I want is for my account to be unsuspended and my last name to be corrected. As per the Office of the Privacy Commissioner of Canada: PIPEDA requires private-sector organizations to collect, use or disclose your personal information by fair and lawful means, with your consent, and only for purposes that are stated and reasonable. An organization may only collect personal information that is essential to the business transaction. If further information is requested, you are entitled to ask why, and to decline to provide it if you are dissatisfied with the answer. You should still be able to complete the transaction, even if you refuse to give out more personal information than is warranted.