Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Cards and Plans

Continental Finance Company, LLC

Reviews

This profile includes reviews for Continental Finance Company, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Continental Finance Company, LLC has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.39/5 stars

    Average of 880 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNancy A

      Date: 08/06/2025

      5 stars
      I called with my concern and was able to resolve it quickly and without frustration.
    • Review fromChrista C

      Date: 08/06/2025

      1 star
      I am being charged interest fees for purchases l don't make!??????????
    • Review fromRoandy M

      Date: 08/06/2025

      1 star
      This has been a really frustrating experience with this credit card company applied to building my credit with within 1 year only had one returned payment they decide to close my account but first made sure to charge me for the annual fee of 125 which per our agreement was supposed to be 96 dollars. Not oppon review of my closed account I notice they are also charging me a maintains fee which is in violation of the credit card acts which for a closed account dating may 2024. You call customer service all they say is the back office will help email them but non of the emails work.
    • Review fromJoan W

      Date: 08/06/2025

      5 stars
      I only gave this review for the Customer Service Rep. that helped me, not for the company.
    • Review fromVincent O

      Date: 08/05/2025

      5 stars
      The agent was very helpful and resolved my issue courteously and professionally. I highly recommend them. Vincent
    • Review fromKenneth I

      Date: 08/05/2025

      5 stars
      She was awesome and knowledgeable. Very courteous and helpful. Thank you.
    • Review fromEric F

      Date: 08/04/2025

      5 stars
      Marlene with customer service is the BEST!! Very informative, and professional. She helped with all of my needs. I love the mobile app and the features. Great for building or rebuilding your credit. 5 stars all around!!!
    • Review fromPauline B

      Date: 08/04/2025

      5 stars
      Mr. Martin was an excellent source of information for me. Please hire more agents like Martin!
    • Review fromCheryl A

      Date: 08/01/2025

      5 stars
      Continental Finance Company representative was very nice and helpful for me making my payment since I don't have a bank account. They are always very understanding and the company works with you when you have financial difficulties. Highly recommend them!
    • Review fromBeth S

      Date: 08/01/2025

      5 stars
      They have treated me with respect since I have been having trouble paying my bills. Customer service is always courteous!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.