Business ProfileforPet Kare II

We are devastated. And worse, our dog seems different. We dropped our standard poodle off around 12 pm and specifically asked for nail filing and teddy bear face. We even stopped by during her grooming to check on her, however , the groomer wouldn’t even come out to speak with us. We were told we couldn’t see our dog because it could cause her to get too excited. Finally, we’re called at almost 6 pm to pick up our dog and she was completely bald. They shaved all her hair off. Without so much as a call or quick consultation to inform us of their reasons. When asked to speak to the groomer, we were told she left because she had to pick up her kids. And told it took so long because their assistant quit and they were running behind. We can only assume this was a rush job. I know for a fact that her facial hair wasn’t matted because the night before I combed it out myself in preparation for her appointment because I didn’t wanna hear anything about her not being able to get the cut we asked for. At any point when the service requested is deviated from, there should be a call. Also, her nails are still sharp as tacks.