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Business Profile

Perfume

Perfume Point

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Perfume.

Reviews

Customer Review Ratings

2.57/5 stars

Average of 28 Customer Reviews

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Review Details

  • Review fromMaria M

    Date: 08/30/2023

    1 star
    Just like many other reviews, I was scammed by this business. The associate was nice and helpful but now I realize it was just to rip us off, we were charge more than double for perfume that could have been bought online under the guise of getting a good deal and extra discount. We weren't gone from the store more than 30-45 mins before we decided to look up the cost online and realized just how rediculous it was to pay $535 for 3 bottles of perfume/cologne. So we turned around before leaving the mall and of course they have a "no refund policy".
  • Review fromJake T

    Date: 06/26/2023

    5 stars
    Perfume Point is a hidden gem for fragrance enthusiasts! The store has a beautifully curated selection of perfumes from around the world, with something to suit every taste and occasion. The staff is knowledgeable and friendly, and they go out of their way to help you find your perfect scent. The ambiance of the store is warm and inviting, making it a pleasure to browse and shop. Overall, I highly recommend Perfume Point for anyone looking for a top-notch fragrance shopping experience.
  • Review fromAdam V

    Date: 06/02/2023

    5 stars
    Absolutely a great experience. I went in for the first time and was greeted with professionalism and kindness. Staff was extremely attentive and i bought 3 colognes for myself and 2 for my wife. They gave me a nice Bogo deal and I couldn’t refuse. I love a good fragrance store
  • Review fromNelly P

    Date: 05/28/2023

    5 stars
    Had an AMAZING experience with this business. I needed fragrances for my wedding gifts and was on a strict budget. They completely took care of me and had me spend less than I planned. They made my wedding way more special and I can’t thank them enough. What a warm heart the staff have
  • Review fromTonyan N

    Date: 05/28/2023

    5 stars
    Customer service is excellent. Very helpful staff and knowledgeable in their products. I love shopping here and they give awesome discounts.
  • Review fromBrandon T

    Date: 05/12/2023

    1 star
    Ripped me off paid 150 for 40 worth of products
  • Review fromMo L

    Date: 05/05/2023

    1 star
    DO NOT SHOP HERE. I purchased 2 fragrances and when I wore them the smell lasted 2 hrs. The product is not authentic or has been sitting around a long time. I will go back to the large chain perfume store in the future. I wanted to support the smaller stores and ended up wasting money.
  • Review fromMariah D

    Date: 04/03/2023

    1 star
    I went into Perfume Point on 4-3-2023 to look around when the cashier asked if I needed help. He proceeded to show me the “most popular” cologne out right now. He convinced me that the colognes were 50% off and he encouraged me to purchase two different colognes since there was a sale going on. He told me the original price would be over three hundred dollars for both colognes. But the discounted price came to $280.00 for both. After I made the purchase and left the store I felt something was not right. So I looked online and seen that those colognes run for far less than what I was charged. The purchase price online on multiple sites and in stores was no more than $100 or less. Which means that I was over charged $80 by Perfume Point and I believe this was done purposely. I would at least like a full refund or what I was over charged. This was a scam and I feel that I was taken advantage of. Thank you for taking the time out to read my complaint.

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