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          CreditFresh has 1 locations, listed below.

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            • CreditFresh

              200 Continental Dr Ste 401 Newark, DE 19713-4337

            Business ProfileCreditFresh

            Financial Services

            Contact Information

            200 Continental Dr Ste 401

            Newark, DE 19713-4337

            Visit Website
            (800) 766-2007

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            Customer Complaints

            54 complaints closed in last 3 years

            53 complaints closed in last 12 months

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            BBB Rating & Accreditation

            NR

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            Business Details

            Location of This Business
            200 Continental Dr Ste 401, Newark, DE 19713-4337
            BBB File Opened:
            2/14/2022
            Related Businesses
            Business Management
            • Customer Service, Customer Service
            Contact Information

            Customer Contact

            • Customer Service, Customer Service
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            Industry Tip

            BBB Tip: How to shop for financial services

            Customer Complaints

            54 Customer Complaints

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            Most Recent Customer Complaint

            02/28/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Dear all, I took out a loan with Credit Fresh and have realised the bi-monthly payments are too high and unaffordable for me. I have made 3 payments so far. I called Credit Fresh today (02/28) to explain the situation and asked if I can make monthly payments instead of bi-weekly to help with the affordability issue and they refused. They advised they cannot or will not reduce the frequency nor the payment amount until I’ve paid off several months. The other option they have is to not pay and go into a past due status which will lead to credit score being affected and eventually collection. I spoke to both an advisor on the phone and their manager who both refused to assist. Please could you advise what options I have? Surely as I’m not in arrears and trying to make a more affordable payment, they should be willing to assist? Regards  
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            Read 53 More Complaints

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            Local BBB

            BBB Serving Delaware

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