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Find a Location

First Choice Home Medical Equipment, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFirst Choice Home Medical Equipment, LLC

    Medical Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    First Choice Home Medical Equipment, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      259 Quigley Blvd Ste 1, New Castle, DE 19720-4186
      BBB File Opened:
      10/17/2008
      Years in Business:
      18
      Business Started:
      11/1/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • AdaptHealth
      Business Management
      • Mr. Craig Rotenberry, Partner
      • Mr. Kevin Parsons, Branch Manager
      Contact Information

      Principal

      • Mr. Craig Rotenberry, Partner

      Customer Contact

      • Mr. Kevin Parsons, Branch Manager
      Additional Contact Information

      Fax Numbers

      • (302) 322-3144
        Primary Fax
      • (302) 323-7978
        Other Fax

      Phone Numbers

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Edit Description of Complaint: Since 1/1/2022 I have been getting bills from first choice medical. I have called them and explained I didn’t receive and product or services from this company at all in 2021 . They claim I owe for 3 months of rental for a oxygen concentrator . 8/27/21 - 9/ 27/21 & ( 11/27/21 ) I guess 10-27-21 was free ?? No charge for Oct . After 5 calls and hours on hold they couldn’t find a file with what I supposedly had from them or any other months in 2021 just out of the blue three months of rental August, September and November? Nothing from January thru July or after November that’s because I was not a customer of there’s in any month in 2020 or 2021 NOR could the tell me I ever paid them one dollar in those two years I was a customer briefly in 2019 NOW THEY SOLD THIS made up debt to simm associates and they are billing me . This is a fabrication and an attempt to collect a debt that’s not owed . I don’t have a single un paid debt on my credit report and if they report this I’m going to sue in small claims court . I shouldn’t have to spend anymore time on the phone over this bull crap . FCHM address is 259 quigley blvd #1 Newcastle DE 19720 SIMM associates address is 800 pencader dr Newark DE 19702 it down right shameful to try and get payment from a disabled senior citizen on Social Security disability that never owed in first place . Then to be turned of over to this Coll
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeanie K

      1 star

      09/12/2023

      First Choice Home Medical Equipment is not meeting its obligation. I emailed the company three times in two weeks asking for their assistance. There was absolutely no response from them. Elderly patients or people with disabilities deserve better than this.

      Local BBB

      BBB Serving Delaware

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