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Find a Location

Intellicar has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Intellicar

      375 Gateway South Blvd Dover, DE 19901-5899

    Business ProfileforIntellicar

    Used Car Dealers

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    375 Gateway South Blvd, Dover, DE 19901-5899
    BBB File Opened:
    10/3/2014
    Business Started:
    11/7/2012
    Business Incorporated:
    11/7/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fain Auto Sales LLC
    Related Businesses
    Business Management
    • Mr. Mark Lillard, Owner
    Contact Information

    Principal

    • Mr. Mark Lillard, Owner

    Customer Contact

    • Mr. Mark Lillard, Owner
    Additional Contact Information

    Fax Numbers

    • (302) 538-6751
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/28/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I purchased a lincoln MKT from the Dover dealership in 2020. I was given documents that showed the car history was good. It was not carfax it was another company. I am now trying to trade in the vehicle and i cannot because it shows it was in an accident and has structural damage, frame damage, from before I bought it! I have not received any response from the dealer and they never disclosed this like they are required to do by law. I would like them to pay the difference in what I can get for it and what it should be worth, or buy it back from me so I can purchase another vehicle.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kali G

    1 star

    09/27/2023

    They sold me a car that was tampered with. Engine light is in but NO CODES come up. Told me they put a brand new transmission in my transmission is blown. I’ve been calling to try and see about the warranty he also told me I had in the transmission and no one has gotten back with me. Not to mention going to tire shop THEY RECOMMENDED so they could “look” at my tire issue that I told them about …. The man fixed the issue in under 10mins then came out and asked if they told me about the issue when I bought the car because my tire was about to “fall off”.. they did not we even test drove the vehicle.. I’m also a single mother that drives her 4 year old to and from school daily.. she was with me when purchasing the vehicle. Did you really think it was safe. The transmission blew in the middle of traffic and it’s very disappointing to know they knew of all these things before selling the vehicle. Very disappointed.

    Local BBB

    BBB Serving Delaware

    BBB Reports On

    BBB reports on known marketplace practices.

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