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Find a Location

Pro Tec Pest Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pro Tec Pest Services

      5921 W Denneys Rd Unit J Dover, DE 19901-1540

    • Pro Tec Pest Services

      200 Cassidy Dr Ste 201 Wilmington, DE 19804-2441

    Business ProfileforPro Tec Pest Services

    Pest Control
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Pro Tec Pest Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pro Tec Pest Services

        5921 W Denneys Rd Unit J Dover, DE 19901-1540

      • Pro Tec Pest Services

        200 Cassidy Dr Ste 201 Wilmington, DE 19804-2441

      Location of This Business
      5921 W Denneys Rd Unit J, Dover, DE 19901-1540
      BBB File Opened:
      1/17/2018
      Years in Business:
      19
      Business Started:
      4/1/2005
      Business Incorporated:
      5/8/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pro Pest Management of Delaware
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:30 PM
      T:
      8:00 AM - 6:30 PM
      W:
      8:00 AM - 6:30 PM
      Th:
      8:00 AM - 6:30 PM
      F:
      8:00 AM - 6:30 PM
      Sa:
      8:00 AM - 6:30 PM
      Su:
      8:00 AM - 12:00 PM
      Business Management
      • Mr. Chris Taylor, Owner/Operator
      Contact Information

      Customer Contact

      • Mr. Chris Taylor, Owner/Operator
      Additional Contact Information

      Fax Numbers

      • (302) 994-2700
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Pest control

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/26/2022

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      In 2019, I entered into a contract with Pro-Tec pest to spray outside of my house. Part of this agreement was that Pro-Tec would call before they were coming. We keep our backyard secure with a locked gate as we have a pool. Pro-Tec agreed and I signed their service contract, paying 225 dollars that day and agreeing to #85 dollars maintenance service 6 times per year. (Not including taxes) This service contract included my address at 76 Kirk Rd and my cell phone number. The bottom portion of the contract states: Pro-Tec Pest service agrees to furnish the service indicated heron for cash paid upon completion of initial work. All invoices are due and payable by the 15th of each month. Late charges are applied to all past due invoices. On September 12th 2022, my sister in law stated that I had a letter addressed to me at her home on Concord Rd. This letter was from Smith, Cohen, and Rosenberg. The letter was dated at the top August 31, 2022. It listed my last name as Patano (not my last name) and my address incorrectly as 22 Concord Rd. The letter was received by my sister in law 12 days after the date of August 31rst. The letter from Smith Cohen and Rosenberg stated I owed $345.98 to Po-Tec Pest. I called Pro-Tec Pest, on 9/12/22- I explained that we were paid in full and had no outstanding balance. In fact, we cancelled their service on 5/27/2021 and sent them check number ...f0r $90. There was NO outstanding balance of $345.00 otherwise it would have been included on that bill. Furthermore, on 7/2/2019, 11/6/2019, 3/11/ 2020, 8/10/202, and 5/27/2021-Pro-Tec showed up without calling, DID NOT PERFORM ANY SERVICE, and billed us $90.10. Thus we cancelled their services. When I spoke to the owner on 9/12/2022 he told me that he had to get rid of everyone because of mistakes made, including who did the billing. The owner stated he hired an LLC (who is now not responding to me) to settle all of the disputes and there is nothing he can do.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Serving Delaware

      BBB Reports On

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