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Business Profile

Computer Software Developers

Hey Cash LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

Customer Complaints Summary

  • 73 total complaints in the last 3 years.
  • 66 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/12/2026

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want to be credited for completing level 10,15,on time master game,as well as level 10 on rock block saga game.

  • Initial Complaint

    Date:12/15/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/13/2025 my account though HeyCash was hacked I had 379.00 pending to be transferred to my bank account I wrote support and they could not recover or delete my account or give me the money they owed me I even sent screenshots to them from from emails from the hacker
    And the hackers email address that hacked into my account my HeyCash account had my bank information and personal information on it and they refused to fix it I’ve saved all screenshots of the support conversations and from the hacker

  • Initial Complaint

    Date:11/21/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When i try to collect rewards it says to contact support, i send 6 emails with no reply.

  • Initial Complaint

    Date:11/18/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have completed multiple surveys (approximately 5) and have not been given credit. These surveys have taken between 15 and 30 minutes to complete. I have notified Hey Cash LLC each time I didn't receive credit and they always come back with the same excuse that they cannot do anything nor give me credit. This is equivalent to slave labor. Hey Cash LLC needs to fulfill their commitment and stop defrauding consumers. I would like my credits.

  • Initial Complaint

    Date:11/02/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Won’t let me withdraw my earningkeeps saying there is an issue with withdrawal. Email is REMOVED

  • Initial Complaint

    Date:11/01/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed offers on their app and they even credited me on the app but will not let me take my payment they say there is a problem but I took screen shots and have proof that it was infact tracking. I had to wait 2 weeks after completing the offer for them to be varified, which today November 1st they credited and approved the offers and my hey cash account was credited 68$ but now they support is trying to go backwards and say its wrong this isn’t the first time they have done something similar with the offers I’ve completed

  • Initial Complaint

    Date:10/16/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been using hey cash for over a year or close to it. Never had any problems until now. I downloaded a game ( through hey cash ) and I faithfully played the game , spent money on the game etc … I had to wait 7 days while my rewards “pend” … today was the 7th day & I got them , but I can not redeem them and now I can’t even use the app!! It has locked me out from surveys and games completely. Mind you it’s 87$ I EARNED that I can not get !!!

  • Initial Complaint

    Date:10/08/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    And that was holding $37 that I want and it supposed to release on the 8th of October and they still have released it now they're trying to close my account

  • Initial Complaint

    Date:09/26/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have an offer for FanDuel that states if your a new user and deposit $10 and place a $10 bet you will be rewarded $36 I was a new user I've never been affiliated with FanDuel until I seen the offer on Hey cash I did exactly what I was supposed to do and they didn't deliver on the terms of the offer I would like to have the money that is offered I held up my end of the offer they did not

  • Initial Complaint

    Date:09/17/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes I am filing a complaint on this company I was doing surveys for them and there screening out non sense is exactly what is and the Labor Board is not going to do nothing about this either I was doing gamed on there as well and I have screenshots showing they took off the complete earning button on it they did it on purpose so I could not make no money they don't want to pay out. I done spent over $60 on items in rhe game they had me download Dice Dreams and I can't even use it now they need ro ger in trouble wirh rhe Labor Union on more pay. They must be going broke I have spent hours after hours on there surveys doing them and I always get screened out I am sick of it. They want name and address and phone number demographics and once they get that they screen me out.

Hey Cash LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.