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Business Profile

Online Retailer

Heavy Duty Mobility LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

5/5 stars

Average of 16 Customer Reviews

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Review Details

  • Review fromBryce F

    Date: 07/09/2025

    5 stars
    As a vendor for Heavy Duty Mobility, I truly enjoy working with them. Their friendly staff and excellent communication make every interaction a positive experience. I highly recommend them for anyone with mobility needs or those seeking to work for a company that genuinely values its people.

    Heavy Duty Mobility LLC

    Date: 07/11/2025

    Thanks for taking the time to leave a review, Bryce. We strive to offer excellent service for all!
  • Review fromMichael W

    Date: 07/09/2025

    5 stars
    Ez to work for. Quick payments. Great communication. Would work for again.

    Heavy Duty Mobility LLC

    Date: 07/10/2025

    We're so happy that you had a positive service experience and are here for anything else in the future!
  • Review fromSusan R

    Date: 03/19/2025

    5 stars
    Super helpful team in helping us make a decision. We needed a scooter that we could modify to carry our 2 Jack Russell’s at trials. This scooter worked out perfectly. Please let them help you. I’m sure there are bigger companies, but I felt we got such personal attention. It was an amazing experience. Delivery was just a few days. Remarkable!

    Heavy Duty Mobility LLC

    Date: 03/20/2025

    Thanks for taking the time to leave a review, Susan!
  • Review fromMcQuetta W

    Date: 06/27/2024

    5 stars
    Great! Raffel has awesome customer service and very patient helping me through the entire process of ordering my GIO enclosed electic mobility scooter.

    Heavy Duty Mobility LLC

    Date: 06/28/2024

    Thanks for taking the time to leave a review here, we're so glad you enjoyed our service!
  • Review fromMarcus E

    Date: 06/05/2024

    5 stars
    We recently had the pleasure of experiencing service that went far beyond our expectations, and we feel compelled to highlight the exceptional professionalism of Julie and Raphael, who was instrumental in making our job easy.

    We highly recommend their services to anyone looking for quality and excellence.

    Heavy Duty Mobility LLC

    Date: 06/07/2024

    Thanks for the great review, Marcus. We look forward to serving you in the future!
  • Review fromSusan M

    Date: 01/25/2024

    5 stars
    Wesley Bradley Park in Puyallup Washington recently purchased a mobility scooter from Raphael. We are a not-for-profit senior community that really needed a way to transport our residents to outside activities on gravel and dirt pathways so they could get to some fantastic nature spots that were previously impossible for them. This scooter is amazing! It works beautifully, our residents enjoy the ride and Raphael was wonderful to work with. He kept me informed during the entire process and I would most certainly reach out to him again in the future. Thank you Raphael for all you did to make this purchase as easy as possible! We love it!

    Heavy Duty Mobility LLC

    Date: 01/27/2024

    Thanks for your review, Susan!
  • Review fromJon F

    Date: 08/17/2023

    5 stars
    Heavy Duty Mobility did a fine Job matching me up with the besr mobility scooter to meet my needs. The Afikim S-3 is a high quality piece of equipment. It operates as advertised. It maintains it's speed while ascending the hills in the small town, where I live. Heavy Duty Mobility was by my side throughout the entire purchase process. Even after I took delivery of the fine S-3 scooter and needed to have questions answered about the machine. Jon Fisher Cedarville, MI

    Heavy Duty Mobility LLC

    Date: 08/18/2023

    Thanks so much for your review, Jon. It means so much to us that you went out of your way to write this review!
  • Review fromMark P

    Date: 08/13/2023

    5 stars
    Recently purchased a mobility scooter for a family member and my experience could not have been more positive. I spoke with Raphael on the phone and via text a number of times. He was enormously knowledgeable and helpful. Scooter arrived quickly and was just as expected.

    Heavy Duty Mobility LLC

    Date: 08/14/2023

    Thanks for taking the time to leave us a review, Mark. We genuinely appreciate it!
  • Review fromWalt K

    Date: 08/10/2023

    5 stars
    If you are looking for a heavy duty scooter, look no further. I live in a retirement community and we needed a multiple seated scooter to transport residents who were physically unable to walk to some of our activities. I found Heavy Duty Mobility on line. However, I was very skeptical, like maybe you are, to buy from a company out of state. I live in Washington State and the thought of doing business with a company in Florida was worrisome. I was worried about customer service and whether the company was legit. Also worried about who I would call when and if I needed maintenance on the scooter. Believe me when I say I did my due diligence on this scooter and on the Heavy Duty Mobility Company . I made the call to Raphael at Heavy Duty Mobility, and I must say, it was one of the best calls I’ve ever made. Raphael immediately put my skepticism to rest and was a HUGE help in helping me to decide the right scooter for our situation and with absolutely no pressure. Raphael’s Customer service is second to none!!! He returns a text or call Immediately. I purchased the 2 seater, 4 wheel, Afiscooter S4 with a couple upgrades. Everything Raphael told me about the scooter and the delivery was right on. When we received the scooter, it exceeded all of our expectations!! It is comfortable and is meeting all our needs. We could not be happier. It truly is a well built scooter. I HIGHLY RECOMMEND this company and scooter! You will not be disappointed with the customer service given by Raphael or the scooter from Heavy Duty Mobility. Because our Retirement Community loves the scooter and the customer service we received from Raphael, we will be purchasing another scooter just like.

    Heavy Duty Mobility LLC

    Date: 08/12/2023

    Walt, we can't thank you enough for taking so much time to write your fabulous review here. We're sure your review will enable us to serve many more mobility scooter customers with the same level of customer service we gave you. For this we are extremely grateful!

    Don't forget, we are right here to offer service if anything goes wrong.
  • Review fromRocky W

    Date: 07/09/2023

    5 stars
    Great people to work with
    They go out of there way to see that the costumers are very satisfied

    They will even hire another company to help please the customer
    Good people
    HEVY MOBILITY is where it's at

    Heavy Duty Mobility LLC

    Date: 07/10/2023

    Rocky, thanks so much for taking the time to leave us a review on our mobility scooter service!

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