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Find a Location

Booca Masonry Company, LLC has 1 locations, listed below.

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    Business ProfileforBooca Masonry Company, LLC

    Mason Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    199 Minortown Rd, Woodbury, CT 06798-3008
    BBB File Opened:
    4/22/2016
    Business Started Locally:
    2/3/2004
    Business Incorporated:
    2/23/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Valter Llenga, Member
    Contact Information

    Principal

    • Mr. Valter Llenga, Member

    Customer Contact

    • Mr. Valter Llenga, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/18/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I entered a contractual agreement with Booca Paving in April 2023. In order to begin work on our driveway, 50% of the total payment was required and a check in the amount of $15,000 was issued and cashed by Booca Paving. The following items were agreed to by both parties- removal of existing asphalt, regrade existing base, fine grade base material and compact, deliver process stone as needed and compact, install asphalt, install trench drain using crushed rock underneath for drainage and 1 tube at the end used for an exit port for the water. There would be one drain tube to show through the grass, and the repair of damaged grass or topsoil. The company's lead team member called me to start work on the asphalt despite expecting rain later in the week. I asked him to start paving earlier to avoid doing the job in bad weather, and he told me that he would come to my house anytime that he wanted to in order to get the job done. I immediately called the company and I spoke with their office assistant who acknowledged that their team leader was out-of-line. After this incident, we agreed that the work would be supervised by an outside party and that the office manager/assistant would be present to make sure that their staff refrained from any further ill- behavior. Three days prior to installation of the asphalt, we experienced torrential rainfall and the compacted pavement had been unroofed exposing the earth beneath it. When we reached out to Booca Paving to address the matter and to understand how they were going to correct it, they told us that they could no longer work with us. We have been unable to get in touch with Booca Paving to make the repairs and to complete the paving. We also do not have an outflow drain in our yard for the drains that were installed, photos that crushed rocks were placed with the underground drains, and they left the apron behind at the bottom of our driveway (when all of the asphalt was to be removed).

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deborah B

    5 stars

    04/18/2023

    Working with Booca Paving was a great experience. The Office staff was knowledgeable on all aspects of the operation. We booked in the fall for the following spring, we did not have to follow up we were contacted a couple weeks before the job would be done. The supervisor of the paving staff answered all questions and concerns, he offered his recommendations as well. The staff was very efficient...they were in and out in a couple hours. We are very happy with the finished product and would highly recommend their services !

    Local BBB

    BBB Serving Connecticut

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