Business ProfileforBath Fitter

On 10/18/2022 I secured a deposit ($2800.00) with Bath Fitter ******** ******* *** of **** ****** ******* ** ******** ** for make overs of the bath and shower of two (2) bathrooms of my rental property located at ******* ********* *** ********* **. I was assured by salesman Dan A**** that the work would be completed in a day on both apartments and the work would take place within 2-3 weeks. On or about November 22, 2022 I hadn’t heart anything from Bath Fitter so I contacted the salesman and he informed me that he would look into it. He later explained that there was a problem with a permit issue. He didn’t give details on this matter. I expressed I didn’t know a permit was needed for the work… it was required and I proceeded to contact the City of ******** Permit/licensing Dept. After speaking with a representative from this department I was informed that Bath Fitter had paid for the permit, however had not paid for a processing fee. I was also informed they had made Bat Fitter aware through email upon the purchase of the permit however bath fitter hadn’t followed up to make the payment. I reconnected with a Bath Fitter representative who spoke very definitively directing blame for the delay on the City of *********s permit department. After several calls to several different Bath Fitter representatives I got a date for the work to be done (12/2/22) Upon the work being completed on 12/2/22 I was given instructions that the bath/Shower could not be used for 24 hours. These instructions were followed. Full payment ($7135.22) was made to Bath Fitter on 12/5/2022. On 12/7/2022 I discovered that the ceiling below the bath/shower where Bath Fitter had worked had collapsed due to water leaking. I contacted Bath Fitter information them of what happened. Also,I contacted my insurer starting a claim.Bath Fitter came out the next day to inspect the incident but I didn’t allow them any corrective action at this time due to lack of confidence in the abilities.