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Find a Location

Wayne's Tree Removal LLC has 1 locations, listed below.

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    Business ProfileforWayne's Tree Removal LLC

    Tree Service
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/21/2015

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Wayne's Tree Removal LLC specializes in tree removal and firewood. 

    Business Details

    Location of This Business
    296 Green Manor Ter, Windsor Locks, CT 06096-2739
    BBB File Opened:
    7/16/2010
    Years in Business:
    36
    Business Started:
    1/1/1988
    Business Incorporated:
    6/19/2008
    Accredited Since:
    9/21/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Wayne Allen, Owner
    Contact Information

    Principal

    • Mr. Wayne Allen, Owner

    Customer Contact

    • Mr. Wayne Allen, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I Had a contract with this company to take down and remove 3 trees from my property. In the first week of January they took down 1 tree completely and 50% of the other 2 trees. None of the wood has been removed. Wayne the owner said he would come back within 3 weeks and complete the job which should have been in the end of January . I paid him $2500 out of $3500. He has since no called no showed 3 times and has shown no effort to complete this job. There are ropes still hanging from trees and massive logs covering my yard making it unusable. Other trees and bushes on my property were also damaged including a Japanese Maple and burning bush plant we put in when we moved in 2 years ago. I want this job completed by taking down the rest of the 2 trees he has yet to do and get rid of all the wood that was from all 3 trees as well as branches the have been driven into my yard 2 or 3 feet which I cannot remove myself and we had tripped over several times. I want this company to finish the job we agreed to do and I want to be compensated for the damages to my other tree and shrubs.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William B

    1 star

    01/02/2023

    Wayne tree out of Windsor locks Ct. , my wife and I had a verbal agreement with Wayne to take down two trees on our property at lake Hayward **** ****** *** Wayne quoted a price of twenty four hundred dollars. He gave us a date to come and put us off several times with either, equipment problems or manpower issues. They finally came almost a year later and upon arrival with several trucks and men. Started to setup. Wayne was there and requested one thousand dollars down cash down As he was leaving for family vacation. He advised me to pay his the difference at the completion of the work that day. Wayne left and his men first cut a Birch tree stump that had broken in half since our original appraisal. The tree trunk was about ten feet and took about ten minutes to cut. ( which they left on the property. They then started on the bigger oak tree that was the main reason for them being there. They had a large bucket truck and started to cut other tree branches , as they planned to swing the larger branches of the Oak to the ground. That took an hour or so. They started cutting and were bouncing some debris near the cottage. they stopped and put boards against the house. This all took more time. They cut alittle more. At that point the Forman came down in the bucket. He stated to me that the truck was too small and they would come back with a 100 foot bucket truck next week as they had just purchased one. They packed up everything and left all the debris around the yard. They stated they would it on their return. Over the next several months I kept calling and talking to Wayne, who stated they were having a lot of problems with the new truck and he kept promising they would be coming soon. This went for a while and I finally hired someone else at a higher price do to inflation. the crew that he sent only worked on the property for at most three hours. Arriving at Around 8:30 am and 11:30am. Packed up and eating their lunch as they said they had another job to go to.

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