2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Winston D
1 star05/07/2024
I was extremely disappointed with my experience with Battiston's cleaners. I was intrigued by their website's promise of free pickup and delivery, as well as a discount for first-time users. However, after signing up and not receiving a call back, I was left frustrated. When I called to set up a delivery, I was informed that Battiston's does not serve the ******** area. I was shocked to learn that they pick and choose their locations, essentially excluding potential customers in downtown Hartford. It's frustrating to feel like a business doesn't want your business simply because of where you live or work. Overall, I was very disappointed with Battiston's cleaners and would not recommend them to anyone in the ******** area. Their lack of inclusivity and customer service left a sour taste in my mouth.
Battiston's of Silas Deane Highway, LLC Response
05/10/2024
As a franchise, we operate south of Hartford area. The owner, Jack, will gladly reach out to discuss your specifics. Thank you.Review from Kargino L
1 star02/09/2024
HORRIBLE dry cleaning service! It’s as if they don’t even clean your garments, they just press some kind of steam iron on them and put too much starch…DO NOT BRING VALUABLE GARMENTS TO BE DRY CLEANED HERE!!!Battiston's of Silas Deane Highway, LLC Response
02/15/2024
In response to *** ********* complaint, at Battiston's we pride ourselves on satisfying our customers to the best of our ability and we deeply regret the problems you have experienced. We are unable to locate your name or account in our system but, should you wish, we will gladly look at the garments and provide a redo. We look forward to serving you better in the future.
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