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Business Profile

Solar Energy Products

Freedom Solar USA LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Products.

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • SHANAN N

    Date: 01/10/2024

    It has been an absolute nightmare working with this company and owner Thomas Davies. We have been in the process of getting our solar turned on for OVER A YEAR!! The panels have been on the house for close to a year and we keep getting the runaround. Now all of a sudden the owner is telling me we have a new company that has taken over our account. DO NOT EVER USE THIS COMPANY!!!!!!

  • Nicole R

    Date: 12/29/2023

    Don’t ever get solar panels from this company!!! I had mine installed a year and 6months ago and they are still not on. I even referred someone and never received the referral bonus! Once this company knows your number you will be ignored!! Beware and stay clear!

  • Blaine P

    Date: 12/18/2023

    Overall Freedom Solar has been the WORST company I have ever dealt with. Wilmot who represented himself as a ******** representative is who got us on board. After googling ******** we saw that they had amazing reviews so we started our process (July 2022). At this point we have never heard the name Freedom Solar, only ********. In August we heard no word from Wilmot. In September we reached out and was told we are waiting for someone to complete an energy assessment. Heard nothing in October. In November I called Wilmot and told him we would be going with a different company. He promised to make sure we had our appointment soon. By the first week in December we had our energy assessment done. The end of January we had our panels installed on our roof.
    No news in February, or March. In the beginning of April I received my first loan payment bill! Our panels are still not running. Reached out to Wilmot and told him I wanted the panels removed. He refused. Thomas refused. Prince refused. They all told me that I was "under contract" and they would not remove the panels. May- no word, no working panels, another payment due. June- no word, no working panels, another payment due.
    Here we are in December 2023, text messages still going unanswered, no working panels, another payment due. The loan company could not put off the payments because we have the panels installed. It does not matter to TechUco that the panels are not activated, they offered no help or guidance. So, here we are paying for panels, and electricity and still cant use our panels.
    Through the amazing help of the electrician, and the Town we live in, we were able to get as far as we did in this solar panel process. Through lots of emailing, phone calls and overall tenacity we seem close to done. Just need Freedom to actually do their job!
    Unless you have plenty of money and time to kill trying to get in contact with anyone who will listen or help, don't bother with Freedom solar. They're a SCAM!

  • Ralph C

    Date: 08/14/2023

    This company has been outright awful. Solar panels were placed on my home ONE YEAR AGO and no permit was ever pulled for the project. No inspection can be done because no permit was ever pulled. I have solar panels sitting on my home and have no way of contacting either company that partook in this project. Placed on hold for hours and hours. Numerous emails sent, voicemails left, not a soul exists or connects. These solar panels will be ripped off and thrown at * ********* ****** if I have to do it myself.

Freedom Solar USA LLC is NOT a BBB Accredited Business.

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