Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Search Stayz has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSearch Stayz

    Real Estate Rentals

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    557 New Park Ave, West Hartford, CT 06110-1348
    BBB File Opened:
    5/10/2023
    Business Incorporated:
    2/7/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Search Stayz Limited Liability Company
    Business Management
    • Mr. Harit Ralli, Managing Member
    Contact Information

    Principal

    • Mr. Harit Ralli, Managing Member

    Customer Contact

    • Mr. Harit Ralli, Managing Member

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I paid for a service called Search Stayz (***** ************ ***) which guaranteed 3 - 8 bookings for my condo, ******* ****** *** on 5/11/2023. At first the salesman John L****** said if I didn't get 2 - 3 bookings in 3 mon, I was guaranteed a 100% money back guarantee. Somewhere along the way, he upped it to 12 mon, but for the same price of $299 for 1 year. Around June/July I had only received one lead (no guaranteed bookings) so I thoought I could go ahead and cancel the service/subscription. The salesman, John said that he'd look into it with the refund dept. Nothing happened. I inquired again and was told it would be in Aug. Called/emailed/texted again, no response or another "we'll look into it." Our place was to be advertised in Delta Airlines magazine and website under the company Search Stayz. To date, we've only had a few inquiries, no bookings. The owner had emailed me saying I wasn't available fo the refund now because he said that I had said the place was booked Nov 2023 thru Mar 2024, that was not true. Therefore he said it was unavailable for over 6 mon of the 12 mon contract that I had signed. No, I said I cancelled that booking because it was a **** booking and **** ** ***** won't let us rent with **** because our HOA says we have to state no renting under 31 days and **** won't let us say that. So I pulled that listing. Anyways, the bottom line is that SS has not fufulled their promise of the amt of bookings, has been dodging my cancelation and refund requests. After all that time wasted I am unable to process a chargeback with my bank because it is over the 90 days limit. I am frustrated and disappointed in the service. It has not helped us with bookings, other sites that have cost less like Furnished Finders have resulted in many more inquiries and bookings. I just want my money back. I have multiple emails regarding this matter. Btw they made my place look terrible, their art dept doesn't know how to properly resize photos.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.