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          A Plus Installation, L.L.C. has 1 locations, listed below.

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            Business ProfileA Plus Installation, L.L.C.

            Appliance Installation

            Contact Information

            15 N Main St Ste 100

            West Hartford, CT 06107-1957

            (860) 202-2288

            Customer Reviews

            2/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
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            Business Details

            Location of This Business
            15 N Main St Ste 100, West Hartford, CT 06107-1957
            BBB File Opened:
            3/22/2010
            Business Started Locally:
            12/11/2008
            Business Incorporated:
            2/6/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Nicholas Sackandy, Manager
            Contact Information

            Principal

            • Mr. Nicholas Sackandy, Manager

            Customer Contact

            • Mr. Nicholas Sackandy, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/28/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I purchased a dishwasher to be delivered and installed through ******. Originally scheduled to be delivered on Tuesday April 25. According to ******, I was to receive a two hour window communication for the Tuesday delivery. I received nothing. Delivery guys show up at 11 asking me where the dishwasher was. I informed them that they were supposed to deliver and install. I showed them the communication I received from ****** showing it was waiting to be picked up in the next town over, ****** *****. The delivery guy said ok, we will go get it and be right back. Never returned. Made calls to the delivery company. At first I could leave a message then I got mail box full messages for the phone number. Mail box was full until 6 PM Wednesday. That is when ****** finally said they were in contact with APlus and my delivery and installed was “ guaranteed and confirmed” with APlus. The email also stated I would receive a message giving me a delivery window. No message, no delivery. This is a horrible business. No customer service, Total lack of communication. If they had contacted me in anyway, I would have made my home available for any appointments. Currently I am working with ******. My next contact will be with the ************ ******** ******* regarding APlus business practices.
            Read 2 More Complaints

            Customer Reviews

            18 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Joanna F

            08/07/2023

            Wish had option to give it 4.5 stars. I had two separate installations by this company after ordering from national wholesale club. Was incredibly apprehensive after reading these reviews (though note this is BBB, so not everyone is going to go through trouble of leaving a review here). I did leave a message for them prior to install date which they never returned but the night prior to each of the two installs, they did contact me. For the first install, Keith never gave me a timeframe for when the installers would come, but the installers did contact me toward end of workday to say they were on the way and did come (and came back even when they had to go pick up a part). For the second install, Nicholas did give me a timeframe the night before, and it was accurate. Both installations were done professionally, the installers were efficient and cleaned up after themselves, and I could not be happier. All appliances working great, no problems with gas or leveling. As others noted we did pay for some outlet/gas pipe upgrades for DW and stove, but it was our choice.
            Read 17 More Customer Reviews

            Local BBB

            BBB Serving Connecticut

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