Business ProfileforU.S.A. Hauling & Recycling, Inc.

We started a 3 year service agreement 8/1/2019 at $80/mo. As of the 8/1/2021 bill we received a sizeable increase which we contested but it resulted in another 3-year service agreement established in 11/1/2021 at $85.50/mo. That started more price increases to $ 96.50 then a couple of months later there was a letter announcing another increase to $101 in late 2022 for fuel and service charges. This year an unannounced increase to $116 was an embedded sentence on the bill for 9/1/2023. We contested the bill and gave 30 days’ notice 10/30/2023 to end our service agreement and look for another company. An email and phone call from the sales rep 'they would do what it takes to keep us as customers' if we sent them the quote of the other company'. We asked them how much they would reduce the charges. This dance went on for over a month. After getting a company closer to our place of business, with a better price, I sent the quote to the sales rep. The final quote I received from USA was $85.50, and another 3-year service agreement. His offer was $24.50 above the quote of the new company, so I indicated our Board could not accept. We are now being threatened with a lawsuit for early termination of a service agreement, demanding we pay for the remaining months of the service agreement. Their increases are far above the normal yearly waste industry percentage of increase of 3-6%. They stated they would not remove their dumpster until we pay the amount due for early termination. I told them we would charge a $50 rental charge for their dumpster if they continue to leave it on our property without permission. They removed their dumpster but continue with the mailing of bills. We stand to save $630 in waste removal charges this year which is a lot of money for a small non-profit organization. As of 12/1/2023 we paid all bills for the services rendered, yet we are continuing to receive bills for months for services not rendered via cancellation of service