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Business Profile

Auto Services

Pro Edge Tuning

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jay P

    Date: 08/09/2023

    JUST STAY AWAY. I recently brought my ***** ** here for a head and cam upgrade and tuning. My car made good power afterwards but would never idle right and would some times stall when coasting at low RPMs. 1500 miles into the build my engine had an internal failure and started knocking. I can’t tell for certain if this is Pro Edge’s fault but definitely not happy. I hired a new mechanic and he found a reused oil pump ring that got fried and went through the engine - seems like negligence on Pro Edges part to not use new O rings with my new oil pump…
    Even beyond this issue Pro Edge leaves a lot to desire in general. Customer service is poor and they not very responsive. They forgot to install my new motor mounts and realized it the day i was supposed to pick it up which makes me think - what else did they miss?? I also picked up my car with additional minor issues that it didn’t have when I dropped it off (SES light on, exhaust cutout rattling and wouldn’t function, a dent in my Y pipe, etc.). All staff members seem stressed and over worked, not very passionate about their work. The shop and the tuner do not coordinate and communicate well with each other. Most of the times I brought my car here I had to bring it back for something to be fixed or something that was missed. Tuner does most of his work remotely and I don’t think that’s ideal. I was a long time customer here and will NEVER go back.

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