About
This business has 1 alert
Important information
- Advertising Review:In July 2023, BBB contacted The Drain King regarding claims on its advertising.
Its website states "Satisfaction Guaranteed. We take great pride in our work, which is why we stand behind the work we do with our satisfaction guarantee." According to the BBB Code of Advertising, when using the term guarantee, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee. Advertisers should only use satisfaction guarantee or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. BBB suggested to the business that if its policy does not include a full refund, that it consider modifying this statement.
Connecticut state law requires that every contractor include his/her Home Improvement Contractor (HIC) Registration number on all advertising in all media. BBB suggested that the business add its HIC number to its advertising to become compliant with Connecticut State Law.
The business did not respond to BBB or make any changes to its advertising.
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 6/21/2012
- Business Started Locally:
- 2/14/2012
- Business Incorporated:
- 12/14/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. James McCarthy, Owner
Additional Contact Information
- Principal Contacts
- Mr. James McCarthy, Owner
- Customer Contacts
- Mr. James McCarthy, Owner
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Referral Assistance
- Consumer Protection, CT Department of (DCP)
450 Columbus Boulevard
Hartford CT 06103
Phone Number: 860-713-6100
http://www.ct.gov/dcp/ - Business Categories
- Plumber
Industry Tip
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