Business ProfileforLevco Tech, Inc.

On Oct 17, 2022, I had a Levco Tech technician come to my home to replace a $40 hyvent after it began leaking antifreeze. The technician was at my house for less than 30 minutes and it took him approximately 5 minutes to replace the hyvent, since it’s an easy piece to pop out and replace. When I called Levco Tech to arrange the appointment, I was told that the visit should cost $300. When I asked the technician about the cost while at my home, he confirmed the $300 cost. However, when I contacted Levco Tech to receive the final invoice, they billed me $579.61. They charged $500 for the labor and $40 for the part. I called Levco Tech to say that this price vastly differed from the $300 I was told the visit would cost and I also told them that the technician was not working on my heater for 1 hour, but rather for less than 30 minutes from start to finish. Levco Tech said $500 is their rate for weekend technicians and I told the billing representative that I would not have had Levco come over if I had known the bill would be $500 for labor, which is clearly price gouging. Levco was not willing to adjust down its rate, despite that it widely differs from competitors like ***** ****** for the same labor. I’d like the price to be adjusted down to the $300 I was quoted. Can you help me do this?