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Find a Location

Camera Wholesalers, Inc. has 1 locations, listed below.

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    Business ProfileforCamera Wholesalers, Inc.

    Photography Equipment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers cameras and equipment.

    Business Details

    Location of This Business
    2701 Summer St Ste 10, Stamford, CT 06905-4320
    BBB File Opened:
    6/6/2001
    Years in Business:
    46
    Business Started:
    1/1/1978
    Business Incorporated:
    9/26/1980
    Type of Entity:
    Corporation
    Business Management
    • Mr. George Smith, President
    • Mr. Jason Smith, Manager
    Contact Information

    Principal

    • Mr. Jason Smith, Manager

    Customer Contact

    • Mr. Jason Smith, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Camera ( approx value $800) originally brought in to store for repairs in July 2021. Was told camera would be sent out. Told it might take 3-5 months Required to pay bill in full at that time ( $350 plus shipping $40). After numerous contacts and appearances at the store still have not received camera( June 22, 2022). Constant excuses by store personnel ( Tim) that he is unable to contact warehouse in California as he has no direct method. Has promised several times in last 2 months that camera will be in “ next week” Never comes. Still no camera as of this date

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elena D

    1 star

    01/25/2024

    Called to inquire about used camera equipment for sale and was immediately interrupted when trying to explain what I was seeking. I was then given a lecture and mansplained information about a medium format camera that I've had for years being discontinued (which I already knew, I traveled to Japan to get the body) and talked down to and patronized for even inquiring about buying a lens here to begin with. Was eager to come back here to purchase 120 mm film since I'm new to the area, but will happily be taking my business elsewhere. Gross, disrespectful and sexist behavior. Photo indicates sales associate responding to my review vs taking accountability and trying to remedy the situation. Do yourself a favor and avoid this place at all costs. ****** *** ** ********* ** *** ******* ********** **** ****** in ********* ** have phenomenal, respectful and knowledgeable staff that won't make you feel bad about asking ANY educated question. They were both able to help me purchase what I needed. Film is also better priced at these locations as well. It's the principle. No one ever wants to feel spoken down to when calling to ask a question about a hobby they love and are passionate about. It's not what you say, but how you say it and replying to a review to defend poor behavior from your establishment isn't a good look. It just enables the behavior to continue to other quality customers. Definitely glad to say I'm not allowed here anymore as the treatment I received is something I don't want to ever experience again and have found 2 new places in CT that I can regularly frequent for my film photography needs!

    Local BBB

    BBB Serving Connecticut

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