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Find a Location

Fox Heating Service, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fox Heating Service, Inc.

      37 Westford Ave Stafford Spgs, CT 06076-1695

    • Fox Heating Service, Inc.

      PO Box 381 Tolland, CT 06084-0381

    Business ProfileforFox Heating Service, Inc.

    Heating Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Fox Heating Service, Inc. offers plumbing, heating, and air conditioning services.

    Business Details

    This is a multi-location business.

    Find a Location

    Fox Heating Service, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fox Heating Service, Inc.

        37 Westford Ave Stafford Spgs, CT 06076-1695

      • Fox Heating Service, Inc.

        PO Box 381 Tolland, CT 06084-0381

      Location of This Business
      37 Westford Ave, Stafford Spgs, CT 06076-1695
      BBB File Opened:
      9/2/1997
      Years in Business:
      39
      Business Started:
      9/1/1984
      Business Incorporated:
      12/22/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Mark E. Fox, President
      Contact Information

      Principal

      • Mr. Mark E. Fox, President

      Customer Contact

      • Mr. Mark E. Fox, President
      Additional Contact Information

      Fax Numbers

      • (860) 684-1005
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amos T

      1 star

      11/15/2022

      I've never given a review about anything!? I always try to give everyone the benefit of a doubt! But when it comes to Fox heating out of ******* *** Their only concern is to bill you for inadequate service! The technician red tagged my furnace I had a new chimney liner installed cost me 4000 dollars ! Called fox heating to untag my furnace for ten minutes charged me 160 dollars! A month later I called them back be at my furnace wasn't coming on and they wanted to charge me 225 dollars an hour?? The only good thing about this business is their tech by the name of Chris! The phone etiquette from this business is grade school level and extremely rude why I used them was a grievance error on my part!

      Fox Heating Service, Inc. Response

      11/16/2022

      We came out to the house on 9/15/22 to perform a yearly cleaning and had to Red Tag the unit due to a problem with the chimney. Pointing out this problem probably saved lives. When we returned on 9/20/22 after the chimney work was completed we did charge for the visit as cleaning is not a 2 visit appointment. On this second visit when the tech was able to run the boiler he pointed out that there was an additional repair that was needed and due to the money spent on the chimney repair the homeowner declined the repair, stating he would take care of it. When we were called 11/15/22 we informed the customer it would be a chargeable visit since they still had hot water for the last 7 weeks it shows that our work at the last visit was still working properly. Also that we were in overtime so the cost was higher than regular time and they were given the option to wait until the next day for a lower hourly rate. They did not want to pay for a visit and declined service. We can not work for free or we would be out of business.

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