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Find a Location

Dempsey Remodeling has 1 locations, listed below.

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    Business ProfileforDempsey Remodeling

    Remodeling

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 335, Southington, CT 06489
    BBB File Opened:
    11/5/2020
    Business Management
    • Mr. Jim Dempsey, Owner
    Contact Information

    Principal

    • Mr. Jim Dempsey, Owner

    Customer Contact

    • Mr. Jim Dempsey, Owner

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    on April 28th 2021 I met with Jim of Dempsey remodeling . we agreed on a price to replace a retaining wall and remove and replace decorative stone at my mobile home site. He said he would get on it right away. on May 6th 2021 he started tearing the existing retaining wall down and removed some of the decorative stone.From May 12th to the present day he has yet to return. Jim kept saying he will come over, then he would say that he is stuck on other jobs, other customers are pushing him to get their job done. every time i contacted him he said he's trying and that he be over but never shows.my foundation is exposed and in danger of cracking. So on June 21,2021 i stated that it appears he doesnt want to finish the job so i want a refund. He asked if 1500.00 was ok as he did do some work..I agreed to 1500.00. I kept asking when he was going to bring the refund. He stated he is too busy. i offered to meet him.he would not answer. it is now July and no refund. He is constantly lying

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob S

    1 star

    04/11/2023

    Jim D****** left CT sometime shortly before he hit me for $31,000 in spring of '22, on a Ist floor remodel in our family home in ********** **. I'm an easy mark that he took full advantage of -- 74yo 100% disabled USMC Vietnam Vet with myriad mental deficiencies due to extreme ptsd. I'd saved 2 years to get my long gone parents' floor updated. Told him I wanted to spend my own last years there. Jim is a very smooth liar. Even though I kept catching him saying things that weren't fact, he smoothed it out with another lie. He ruined everything he touched then lied and said the inspector said it was fine. Bare studs and torn up floor and nothing but screwups. He's 6'2 300 lbs, and can be explosive. I hope other victims would follow my suit -- I'm sending the IRS their form 3949-A Unreported Income for '22. I don't care what year he got you, send all the info and cancelled checks to the IRS. They can get all his personal info from his bank. He presently lives, and comes from ********** *** * **** ** ********* ******* ** ** ***** * **** ** *** **** ** ******* ******** ** ***** ** ************** **********

    Local BBB

    BBB Serving Connecticut

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