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Find a Location

365 Garage Door Parts has 1 locations, listed below.

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    Business Profilefor365 Garage Door Parts

    Garage Doors

    Current Alerts For This Business

    Alert:
    Information involving 365 Garage Door Parts' advertising is included in this BBB Business Profile.

    Additional business information

    Advertising Review:
    In November 2021, BBB contacted 365 Garage Door Parts regarding claims in its advertising.

    Its website states, "Our customers trust us because we sell at wholesale price levels free from minimum requirements or any hidden costs."

    According to the BBB Code of Advertising, the term “wholesale price” can be used where they are the current prices which retailers usually and customarily pay when they buy such products for resale. A claim that it sells at “wholesale prices” can be used if its prices are comparable to those charged by wholesalers in its trade area. BBB requested that the business provide substantiation that its prices are comparable to those charged by wholesalers in its trade area but did not receive a reply. 
    See all additional business information

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    701 Nutmeg Rd N Ste 6, South Windsor, CT 06074-2437
    BBB File Opened:
    8/25/2014
    Years in Business:
    31
    Business Started:
    1/1/1993
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Rodney Oliver, Owner
    Contact Information

    Customer Contact

    • Mr. Rodney Oliver, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2021

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark G

    1 star

    08/02/2022

    I ordered a part for my garage and received an order confirmation. My card was charged for the order. 8 days later I had heard no correspondence so I called and asked for a status update. I was told that my card was declined but they would send it out today since I called in. I told them to not send it and instead issue me a refund, which they promised they would do within two days. Now 2 weeks later, I still have received no refund. They lied about the declined card, never sent the item, and lied about giving me my money back. I am now trying to get my money back through my credit card company. Reading more reviews online this seems to be common behavior for this business and they should be looked into for fraudulent business behavior.

    Local BBB

    BBB Serving Connecticut

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