Bounce Houses
Super Fun Inflatables LLCAbout
This business has 1 alert
Important information
- Advertising Review:In June 2023, BBB contacted Super Fun Inflatables regarding claims in its advertising.
Its website includes the following claims:
"The largest selection of children's entertainment and party rental equipment in all of Fairfield County."
"Super Fun Inflatable's assortment of giant inflatable slide rentals is the largest in all of Fairfield County'
"We offer the largest selection of giant inflatable slides in all of Fairfield County, CT."
Its Facebook page states: "CT's largest selection of Water Slide rentals at www.SuperFunInflatables.com"
Its listing at thumbtack.com states: "Providing the areas largest selection of CLEAN & FRESH inflatables for the past 20 years!"
Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims can be proved or disproved. The business did not respond to BBB or modify its claims.
Its website states "Our inflatable rentals and party supply rentals are top of the line equipment that we guarantee to be clean and in perfect working order." According to the BBB Code of Advertising, when using the term guarantee the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee. The business did not respond to BBB's request that it add the terms of its guarantee to its advertising.
In September 2024 contacted the business regarding its use of the logo for SIOTO (Safe Inflatable Operators Training Organization). The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. BBB has been unable to verify current membership for the business in SIOTO and requested that the business provide substantiation for its use of this logo. The business did not provide written verification of membership for any staff members.
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 7/25/2011
- Business Incorporated:
- 1/3/2005
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Michael Nowak, Manager
- Mr. Greg Whitehead, Owner
Additional Contact Information
- Principal Contacts
- Mr. Michael Nowak, Manager
- Mr. Greg Whitehead, Owner
- Customer Contacts
- Mr. Michael Nowak, Manager
Additional Information
- Business Categories
- Bounce Houses
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.