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Find a Location

Overhead Service Solutions LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOverhead Service Solutions LLC

    Garage Doors
    Multi Location Business

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Overhead Service Solutions LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Rocky Hill, CT 06067-3914
      BBB File Opened:
      10/28/2016
      Business Incorporated:
      9/21/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Michael McIntosh, Owner
      Contact Information

      Principal

      • Mr. Michael McIntosh, Owner

      Customer Contact

      • Mr. Michael McIntosh, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/13/2023

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Michael ******* ****** M******* and Erica M******* have not delivered on a product I paid a deposit on ($2,037.31). After waiting a year and having four no-show "scheduled installation dates," it is clear they have no intention of delivering on our agreement to deliver and install a garage door. They have also refused to provide evidence that the garage door has actually been purchased from a distributor (despite my asking for this repeatedly going back to August 19, 2022). I have attempted to call them several times a week for nearly 6-months with them rarely taking my calls, and only to string me along further. Here is a summary of major events: Garage door was ordered on January 14, 2022 (and deposit paid) I was told the door would be received from the distributor on September 7, 2022. Scheduled installation for October 15, 2022. NO SHOW AND NO RESPONSE TO CALLS OR EMAILS. Rescheduled for October 29, 2022. NO SHOW AND NO RESPONSE. Rescheduled for November 19th, 2022. NO SHOW AND NO RESPONSE. REFUND REQUESTED. Rescheduled for January 14th, 2023. NO SHOW AND NO RESPONSE.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      John L

      1 star

      10/26/2022

      Two years ago, Overhead Service 1) fixed a garage roller; 2) installed a new myQ smart garage door opener, which they touted to have a lifetime warranty. Now the roller/chain has an issue in lifting up the door. We called about 10 times and they promised to send a technician to look at the problem t. At each appointed time, no one from Overhead Service showed up. Overhead Service is a take-your-money-and-run unresponsive and irresponsible business. Will not use Overhead Service again and caution anyone else to think twice before using it.

      Local BBB

      BBB Serving Connecticut

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