Business ProfileforUnlimited Roofing & Restoration, LLC

I had a contract with the business to replace a roof. I specified that I didn't want a sub-contractor doing the work. They did send a subcontractor and I held them up from starting the job until the office manager called and said they are really good. I took their word for it. After many problems and calling the office, the subcontractor came back 4 times to fix problems. 1 of them, they said they used wrong nails. After insisting and calling many times, they kept sending the same person to look at the problems.(Ricky) He would take pictures and go back. The last time Ricky said they will be here the next day to make the repairs. They brought shingles and nails that are still sitting in my driveway 2.5 month later. They didn't show up and no communication. Then I get a call from an insurance adjuster wanting to come to check the claim that Unlimited filed with their insurance. He came and checked the roof with drones, etc. after 3-4 weeks I called the unlimited and they said the adjuster should not have called and come. They call the insurance company again. They send another adjuster and their report was available to the insurance company but they couldn't share with me as Unlimited Roofing files the claim and not me. I called the office and Chris(Owner) called me back and said let me check on it and I'll get back to you. That is their continued response. I'll check and get back to you and no news. still waiting. I will most likely hiring someone else to inspect and replace the roof and file a lawsuit against them in addition to the roof and damage to gutters, siding and gutter screens that they damaged. warning to other customers, stay away from them. Another one of their customers warned me, make sure they don't send sub-contractors because they are bad and I fell for it. Obviously by filing a claim with their insurance, they are admitting wrong doing.