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Find a Location

Veterinary Urgent and Well Care Center of Plainville has 1 locations, listed below.

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    Business ProfileforVeterinary Urgent and Well Care Center of Plainville

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    19 Pine St, Plainville, CT 06062-1940
    BBB File Opened:
    5/3/2023
    Years in Business:
    2
    Business Started:
    12/11/2021
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Dr. Valipe Satyender, Owner/Operator
    Contact Information

    Principal

    • Dr. Valipe Satyender, Owner/Operator

    Customer Contact

    • Dr. Valipe Satyender, Owner/Operator
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Absolutely BEWARE. Their lazy misdiagnose almost killed my dog. In my review on ******, the business wrote back with blatant lies about me refusing tests they never offered or said were needed to defend themselves, which is my main issue. In my review I stated I wished they’d done more, why would I have refused anything? Money isn’t an issue, we have pet insurance that reimburses us. We happily spent $4200 ($6500 total after his 4 day stay that was extended thanks to the meds this clinic tossed at us blindly) the very next day at a clinic that actually knows what they’re doing and isn’t just out for a cash grab. They don’t even let you back with your dog, nor did anyone take a comprehensive history from me about his symptoms, which was my first red flag. This is dangerous, whoever is running this place needs to not own a business, especially one where they’re caring for living things. The owner is nasty and ready to make up stories at the drop of a hat to keep up their dwindling reputation in the area. I’ve spoken to multiple other pet owners who have gone here now and would never return. Wish I’d talked to them sooner and saved myself the trouble. So do yourself and your pet a favor and never go here. I was going to let it go with the review but after they’re blatantly lying in their petty response, this place has a serious issue.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michelle F

    1 star

    01/23/2024

    Do not go here! Had I listened to Dr V***** my dog could be dead. My mini poodle was attacked by a Large German Sheppard . Described abdomen as a scratch ( 3 witnesses to verify this ). When we saw his abdomen I was in shock - completely swollen . Obviously not a scratch and you could literally see teeth marks. I demanded an xray . They told me to measure the area and there should be a concern if swelling increased. The swelling didn’t increase but my gut was there could be internal bleeding and the swelling was not normal . Luckily I went with my gut and brought him to Pieper where they admitted him for emergency surgery. He was there for 3 days. Luckily I did not listen to Dr V***** . I called calmly a few days later really to ensure this doesn’t happen to anyone else . The office manager was too worried defending actions to really listen or offer how they could improve. I wasn’t asking for monetary reimbursement but trying to ensure a dig Durant needlessly bleed internally in the future .

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