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Find a Location

Peachwave of Oxford has 1 locations, listed below.

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    Business ProfileforPeachwave of Oxford

    Ice Cream

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    71 Oxford Rd, Oxford, CT 06478-1900
    BBB File Opened:
    6/28/2023
    Years in Business:
    11
    Business Started:
    9/22/2012
    Business Management
    • Mr. Joe Fischetti, Owner
    Contact Information

    Principal

    • Mr. Joe Fischetti, Owner

    Customer Contact

    • Mr. Joe Fischetti, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Michele M.

    1 star

    05/27/2023

    I came into peachwave tonight with my 9 year old son. This particular store does NOT do self serve, which, fine... when getting toppings I let the man know my son has a severe nut allergy. He added my toppings then proceeded to ask my son if he wanted toppings from that side. I told him he only wants toppings from the other side. Apparently this "man" is misogynistic because he ignored me then asked my son if he wanted snickers. I reminded him my son has a severe nut allergy. He says, so? I say snickers has peanuts... he then offers brownies. I ask if they're nut free, he says he makes them himself. I then ask if there's any chance of cross contamination. And he gets mad and tells me I need to relax, it's not a big deal. I inform him that it IS in fact a BIG deal as my son could die. He got argumentative with me, yelling at me that it's not his fault my son has a nut allergy. ???? This gets to the point where he comes out from behind the counter and is screaming at me to get out of his store and being a mom of a child with a severe allergy, i stood my ground. I won't be bullied by a man who got upset with me for correcting him. I yelled back and we continued to argue loudly. There were other customers in the store at this time. The woman working then tells me she is going to record this, which I encouraged her to do. At this point my son is scared, hands over his ears, begging me to leave. They said they were calling the cops and I encouraged that too, told them I'd be waiting outside. I also called for police. The man then comes outside and continues yelling at me, he wanted me to leave the property. When the police arrive, they ask to see video. He says they have cameras but don't record and the woman mentions her video, goes back inside, never showed it to them. Police told me this isn't the first time they've gotten complaints about this location and asked if I've seen their yelp reviews. The reviews are horrible anywhere you look, attitude, health violations...

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