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Find a Location

US Furniture has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • US Furniture

      519 Boston Post Rd Orange, CT 06477-3574

    • US Furniture

      3310 Berlin Tpke Newington, CT 06111-5158

    • US Furniture

      4545 Main St Bridgeport, CT 06606-1818

    Business ProfileforUS Furniture

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.38/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    53 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    US Furniture has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • US Furniture

        519 Boston Post Rd Orange, CT 06477-3574

      • US Furniture

        3310 Berlin Tpke Newington, CT 06111-5158

      • US Furniture

        4545 Main St Bridgeport, CT 06606-1818

      Location of This Business
      519 Boston Post Rd, Orange, CT 06477-3574
      BBB File Opened:
      8/30/2016
      Business Management
      • Mr. Joseph Hussein, Owner
      Contact Information

      Customer Contact

      • Mr. Joseph Hussein, Owner

      Customer Complaints

      53 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/08/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I purchased a mattress on 11/24/23 and was told it would be delivered within 2-4 weeks. 4 weeks passed and I did not receive the mattress. I called the store and was given the run around. They told me the delivery people would call me soon. I waited another week and nobody called. I called the store again and they said it was scheduled to arrive on 1/5/24 and it never came. They told me it will definitely come on 1/10 but if it doesn’t Come they will refund me. Initially agreed but changer my mind the next day and said enough if this, I just want a refund. They told me they will not redund me. I just want a refund since I didn’t receive my merchandise. That is a standard request that any reputable business should be able to accommodate.
      Read More

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Beatrice M

      3 stars

      01/19/2024

      On 1/13/24 i visit the newington store looking for a livingroom Set. I saw one i liked the Gentleman who approached us said they have financing so he proceed to take my Informationen i was approved for decent amount which would Cover the Total price of Set. He then asked if I could put 100 Dollar down payment which i did not understand why if i Was approved and amount would be covered by the approval amount. I proceeded with the down payment. He sent me me several messages thru text. He never informed me that the finance company charges an application fee of 52.12. I walked out of the store and after sitting in my car I decided this wasnt a good deal so went right back in and told the Manager I wanted to cancelled and did not want to proceed. He then proceeded to say there no refund I told him i dont even have the furniture and I want my down payment back and my application fee. The Manager stated to me come back monday and the store Manager will give you a refund. I proceeded to contact the fiance company to have them refund my apllication fee and they told they couldnt because the store advised i had the furniture in my possesion being a lie. So i got on the phone called the store with the agent of Koalafi on the line and told them i have sales person who helped me i told the sales person tell them its not true i have the merchandise its still in the store. I threatened them with calling NBC 30 on your side. I was then given my down payment refund howver as of today i have not gottent my application fee. I contacted them today and they are saying upto 10 days My first time there and my last. They are not upfront with all fees.

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