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Find a Location

Lube Express has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLube Express

    Auto Services

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1429 E Putnam Ave, Old Greenwich, CT 06870-1307
    BBB File Opened:
    8/2/2004
    Business Started Locally:
    8/1/2005
    Business Incorporated:
    7/13/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Car Wash Express
    • Old Greenwich Oil Change
    • New England Service Corp. LLC
    Business Management
    • Mr. Glenn Angiolillo, Manager
    Contact Information

    Principal

    • Mr. Glenn Angiolillo, Manager

    Customer Contact

    • Mr. Glenn Angiolillo, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    This garage is running a car wash membership scam. I paid $20.21 for a car wash October 15th and used a credit card. I live in *** **** **** and this was in ***********. They charged my card for $42.53 on the 15th of November and December and I have spent a lot of time on the phone with ******** to get the money credited back. The merchant was blocked from charging my ******** card again. I just learned they are disputing the credits. In December I called and told them I never signed up for a car wash membership- I don't live there, nor do I keep my car there- and the person on the phone gave me a number to text and to state the last four digits of my card to be reimbursed. I received a text stating the 'membership' had been canceled but they never reversed the charges. Apparently they are trying to state the charges were valid but cannot produce a signed receipt from me for $42.53. Additionally it is all over ****** and **** this business is doing this to all of their customers using a credit card. This is an active and blatant scam. I've attached my ********card statements showing they keep reversing the credit from 11/15 because the merchant is stating the charge is valid. Tonight I learned they are also challenging the December charge. Currently ******** has still granted me a credit for the December charge but it is still pending investigation. I want the charges for 11/15 and 12/15 permanently credited back to my account.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shmal S.

    1 star

    04/11/2022

    The Car wash has a monthly subscription that they make impossible to cancel. They refuse to allow you to cancel in person, direct you to text a phone number and continue to charge your account. This place should not be in business!

    Local BBB

    BBB Serving Connecticut

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