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Business Profile

Warranty Plans

Domestic & General

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.64

Average of 159 Customer Reviews

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Review Details

  • Diane B

    Date: 08/05/2025

    I have not had an issue with this company. I have used them twice since April and the customer service as well as the repair man was top notch

    Domestic & General

    Date: 08/06/2025

    Thank you so much for your wonderful review! We’re so pleased to hear that your repair experience was smooth and satisfactory. Thank you for taking the time to share your feedback – it means the world to us to know we’re delivering on our promise to support you!

  • Sundee D

    Date: 08/05/2025

    Excellent service and very quick response our repair man was super friendly and knowledgeable

    Domestic & General

    Date: 08/06/2025

    Thank you so much for your wonderful review! We're so pleased to hear that our team provided professional, prompt service and that we could assist with your appliance repair.

  • Norma B

    Date: 08/02/2025

    Working with Tay at D&G has been great! Due to factors beyond the control of D&G, there was only one service company for our area (Unimaster, Inc.) and they came out 3 times and were unable to fix the washer. We were so frustrated, but Tay at D&G somehow got it approved for us to find our own repair company. We found * * * ********* ****** ****** ****** *** (no connection to D&G even though the names are similar). They fixed the machine on the first visit and thanks to D&G and all the help from Tay we were reimbursed for the repair. It all turned out wonderful thanks to Tay! Thank you!

    Domestic & General

    Date: 08/04/2025

    We're so pleased to hear that our team provided professional, prompt service and that we could assist with your appliance repairs. We’re delighted to hear that Tay was able to assist you with efficient, genuine customer care that met your needs and that you’re satisfied with. Your satisfaction is our priority, and we truly appreciate your patience throughout the process.

  • Robert n

    Date: 08/01/2025

    The customer service representative was easy to make an appointment with. The repair man was right on time very professional and courteous.

    Domestic & General

    Date: 08/04/2025

    We're so pleased to hear that our team provided professional, prompt service and that we could assist with your appliance repair. Thank you for your kind words and for being a loyal Domestic & General customer.

  • April M

    Date: 07/31/2025

    Domestic & General has been wonderful!
    My fridge couldn’t be repaired, but they contacted me quickly letting me know they were replacing it. Professional delivery team was awesome too! D&G has my business, and I will encourage my friends and family to use them as well!

    Domestic & General

    Date: 08/04/2025

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our service. Your recommendation is highly appreciated, and we are grateful for the opportunity to serve you.

  • Melanie D

    Date: 07/30/2025

    Was on time. Very knowledgeable, professional. Explained about different settings on my machine and how they work. Couldn't ask for better service!

    Domestic & General

    Date: 07/31/2025

    Thank you for your review. We're delighted to hear the technician's expertise got your machine up and running again, along with explaining all of the features!

  • Todd T

    Date: 07/30/2025

    Soooo happy my washer was fixed fast im soo happy

    Domestic & General

    Date: 07/31/2025

    We appreciate the feedback. Glad to hear the repair was completed before the laundry piled up! We'll be here for any future repair needs!

  • Wanda Z

    Date: 07/30/2025

    Professional and timely! The process and repair were quick! Repair guy was knowledgeable

    Domestic & General

    Date: 07/31/2025

    Thanks so much for the positive feedback that our plan is easy to use and your repair was completed quickly!

  • Sharron H

    Date: 07/30/2025

    Easy to schedule, very accommodating. Tech friendly and knowledgeable. I have peace of mind knowing I have a company to call to make trustworthy repairs. Will recommend this company.

    Domestic & General

    Date: 07/31/2025

    Knowing that we’ve earned your trust and peace of mind means the world to us.
    Your recommendation is greatly appreciated, and we’re here whenever you need us for future repairs!

  • Tonia G

    Date: 07/30/2025

    Refrigerator was freezing our food. Technician replaced seals and corrected problem.
    I like the warranty plan, it works for us.

    Domestic & General

    Date: 07/31/2025

    Thanks for the review. Happy to hear the technician was able to quickly identify and resolve the issue for you!

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