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Find a Location

Crunch Fitness Northeast has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Crunch Fitness Northeast

      770 Connecticut Ave Norwalk, CT 06854-1637

    • Crunch Fitness Northeast

      205 Washington St Hudson, MA 01749-2782

    • Crunch Fitness Northeast

      294 Grove St Braintree, MA 02184-7224

    • Crunch Fitness Northeast

      450 William S Canning Blvd Fall River, MA 02721-5610

    • Crunch Fitness Northeast

      950 American Legion Hwy Roslindale, MA 02131-4701

    Business ProfileforCrunch Fitness Northeast

    Fitness Center
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    103 complaints closed in last 3 years

    40 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Crunch Fitness Northeast has 42 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Crunch Fitness Northeast

        770 Connecticut Ave Norwalk, CT 06854-1637

      • Crunch Fitness Northeast

        205 Washington St Hudson, MA 01749-2782

      • Crunch Fitness Northeast

        294 Grove St Braintree, MA 02184-7224

      • Crunch Fitness Northeast

        450 William S Canning Blvd Fall River, MA 02721-5610

      • Crunch Fitness Northeast

        950 American Legion Hwy Roslindale, MA 02131-4701

      Headquarters
      770 Connecticut Ave, Norwalk, CT 06854-1637
      BBB File Opened:
      10/29/2015
      Alternate Business Name
      • Fitness Holdings Northeast, LLC
      Business Management
      • Mr. Steven Viscardi, Member
      Contact Information

      Principal

      • Mr. Steven Viscardi, Member

      Customer Contact

      • Mr. Steven Viscardi, Member
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      103 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I cancelled my membership in Dec 2023 with a written notice from the gym to cancel any further charges and refund me the incorrectly charged annual fees. I was charged $28.65 for the month of Jan and Feb both as well as a $93.01 annual fee incorrectly. The gym owes me $150.31 which they are not returning. Everytime I contact the gym, the representative says the gym manager is busy and the gym manager never returns any calls. I have been following up 3+ weeks, called 10 times with no resolution. This is a fraudulent business with the manager being completely unprofessional - not attending a single call with the customer and also being racist, using derogatory terms to describe the gym customers.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James P

      1 star

      03/30/2024

      I wrote a complaint on Crunch website (on 3-15-24) about the fact that the manager suspended my son's membership because they let a NON MEMBER into the gym, who then went into the bathroom and PUNCHED another member in the face. When I asked the manager to restore my son's membership because he was not involved with the incident, she said not until she feels like it. I asked when his membership would be restored, her reply was maybe May or June. I said that is not acceptable, her response was she cancelled his membership. All I want is to be able to go to the gym with my son and not be harassed by the horrible management team. ***** ****** 

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