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Business Profile

Computer Consultants

Panzer Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Consultants.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I submitted a resume a year ago. Panzer Solutions has called, emailed, and contacted me on ******** about short-term "opportunities" on the other side of the country averaging $20/hr since. They will not update location, ignore unsubscribe requests, and do not respond to emails, aside from saying over and over again that "they will unsubscribe me from their mailing list".

    They keep calling with these ridiculous entry level positions.

    Business Response

    Date: 12/06/2024

    We sincerely apologize for the frustration and inconvenience caused by the repeated communications you've received from Panzer Solutions. We understand how disruptive and aggravating this has been for you, and we deeply regret that we have not been able to address your concerns more effectively until now.

    We want to assure you that we are taking immediate action to remove your contact information from our systems and ensure that no further emails or calls are made regarding opportunities. We will personally ensure that your unsubscribe request is processed promptly.

    Thank you for your patience, and once again, we apologize for the inconvenience this has caused. Should you have any further concerns or if you need anything else from us, please don’t hesitate to reach out directly @ ***************************** 

  • Initial Complaint

    Date:12/18/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.


    Complaint: ********



    I am rejecting this response because: they are publishing my email address on your website. This is not appropriate and violates my right to privacy.



    Sincerely,



    ********* *****

    Business Response

    Date: 12/18/2023

    Hi *********,
    We sincerely apologize for any inconvenience caused. We want to assure you that our job opportunities are genuine, and there is no intention of engaging in any fraudulent activities on our part. With over 14 years in the industry, we have successfully placed thousands of candidates, as reflected in the positive reviews on our website.

    We understand your concern, and we value the trust of our potential candidates. Is "**************************" the correct email associated with your profile? Your confirmation will enable us to promptly remove this information from our records. Once we receive your confirmation, we will ensure the removal of your details from our database. As a result, you will no longer receive any emails or phone calls from Panzer.

    We appreciate your understanding and cooperation in resolving this matter. If you have any further questions or concerns, please feel free to reach out to us at ###-###-####.

    Business Response

    Date: 12/18/2023

    Regarding your initial message, a Gmail address was included, which is not in our database. Upon searching under your name, we identified a ***** address. Could you please confirm if the ***** address is accurate?
    As you mentioned that this platform is not suitable, kindly forward the email you received from Panzer to [email protected]. Once received, we will promptly delete your information from our records. Thank you for your cooperation.

  • Initial Complaint

    Date:09/11/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They keep sending me job postings and they obviously don't know what they are placing for. My Signature is ** *****, ***** and they address me as *****. That is a certification, not a name.
    Today I got the same posting from them from the following addresses; ****** ** **** **** ****** ****** ** **** ****** ***** ****** **** ******

    In the last year, I have received not less than 100 postings and I have asked them numerous times to take me off their mailing list. I am currently looking for a job and everytime I engaged them, it went nowhere and took away my time that could have been spent on real opportunities.

    Business Response

    Date: 09/11/2023

    Hi **,
    Firstly, Apologize for the inconvenience. We have escalated this to higher authority and asked for an explanation. Thank You for writing and bringing this to our notice. We have also removed your details from our database and make sure you will never receive any phone calls or emails from Panzer. Strong measures will be taken against these people who have addressed you in the wrong way and sent numerous emails to you about the same job.

    I would again like to thank you for writing to us and are sorry for the inconvenience caused.

    Regards,
    Panzer Team
    ************
    ************************

  • Initial Complaint

    Date:09/06/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is well known for spamming. They present themselves as "Technical Staffing and Recruiters" but all they do is send spam messages over and over. I have unsubscribed (NEVER DID I SUBSCRIBE) MULTIPLE times in the last year and they still send me garbage emails. I have tried contacting their firm multiple times but you can't ever get anyone on the phone (Because they are a scam).

    Please help to bring these companies who clearly don't comply with the CANSPAM act.

    Business Response

    Date: 09/06/2023

    Well, this is new to us. We are truly sorry to hear that you had a less than satisfactory experience. We would like to address your concerns and make things right. Could you please forward the emails received to ************************ so we can understand the issue better? We take all feedback seriously and use it as an opportunity for growth. Thank You for your feedback and for giving us the opportunity to address your concerns. 

  • Initial Complaint

    Date:08/23/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.


    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    ******* ********st, which I choose to not conduct business with.

    Business Response

    Date: 09/06/2023

    Please accept our sincere apologies for the incidents which happened with you. We have escalated this matter to higher authority and assurance that this will never happen again in future. We have removed your information, you will never get any Emails/Calls from Panzer. We regret for inconvenience.

  • Initial Complaint

    Date:08/22/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.


    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    ****** ****

    Business Response

    Date: 09/05/2023

    We are sorry to hear that you tried informing us to get
    removed from our database and the response you receive was unacceptable.
    Believe us this is one of kind of instance for us also, usually these things
    never happen at Panzer as we do take care of minute details. For us integrity
    comes way ahead of anything. We have escalated this matter to higher authority
    and asked concern department for a valid explanation. Let me reinstate and
    assure you from our side that going forward you will not receive any emails or
    phone calls from Panzer. Apologize for the inconvenience caused and thank you
    for writing it to us. We at Panzer appreciate it...

  • Initial Complaint

    Date:04/17/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company, Panzer Solutions, is one to which I have never directly provided my contact information. Yet, they have continuously harassed me. I even went as far as to block the entire ******************** domain. Now their agents have taken to creating disposable ********** addresses to continue to harass me. They provide no discernable option not to be contacted and have willfully ignored multiple requests not to be contacted in a clear violation of CAN-SPAM regulations.

    Business Response

    Date: 04/17/2023

    Dear *****,

    We have removed your information, you will never get any Emails/Calls from Panzer. We regret for inconvenience.

    Thanks,
    Panzer Team
    Phone: ###-###-####
    Email: info********************

  • Initial Complaint

    Date:03/30/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Constantly get emails by this company for jobs. They are in direct violation of the CAN-SPAM Act. By not allowing me to opt out of emails. And this is proof of that, by sending more emails. And by law I can press charges against them. As per the Act, they can be fined up to $50,120 per violation.

    Business Response

    Date: 03/30/2023

    Hi *****,
    Please accept our sincere apologies. We have removed your information, you will never get any Emails/Calls from Panzer. We regret for inconvenience.

  • Initial Complaint

    Date:03/01/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.


    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    ****** ****

    Business Response

    Date: 03/01/2023

    Hello ******,

    Please accept my sincere apologies. We at Panzer reaches out to the best consultants in the Industry and you are one amongst them that is the reason we may have tried reaching you. 

    Having said that as you informed us not to reach you I have personally spoke with my IT Admin team and ensured we removed your name and email id from all our servers so be rest assured that you will never be contacted again by us. 

    Thank You for being patient with us.

    Wishing You All the Best in your Endeavor's

    Regards
    Panzer Team 

Panzer Solutions LLC is NOT a BBB Accredited Business.

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