Business ProfileforTorque Detail

In my opinion, Torque Detail has suspicious business practices. I ordered a power washer on sale that qualified for free shipping. I paid for the product and my credit card was charged. For 2-weeks, the SHOP app that Torque uses for shipping notifications indicated that my item was being processed. I finally emailed Torque about the status of my order. They did respond to my email in 2 business days (I'll give them credit for that) notifying me that they are checking with their shipper. Two days later, I was informed that they made a mistake and that it would cost me $60+ more dollars to ship. I turned down the offer requested a refund in which they did post 4-days later. I feel lucky that I followed up when I did or the charge would have been due in my upcoming bill period. The "suspicious busines practices" is that when I keep checking their website, it still indicates that the product would be shipped for free to my same address. They have been made aware of this error on their website but seem to refuse to fix it. This is very deceitful.