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Business Profile

New Car Dealers

Executive Volkswagen of North Haven

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromMarta M

    Date: 08/15/2024

    1 star
    If I could give this place service and parts department a negative number I would. Skip has been trying to help but every time I call it’s another excuse. Oh! The technician that’s working on your car is sick, someone died, he’s not in blah blah blah. If I could talk about every excuse in the book from the system going down to the technician not being available. It’s ridiculous. My daughter is going back to college and it’s impossible to get her there without a car. Money has been tight for Ubers. $$$ of dollars to go back and fourth. Imagine 7 months of that and now nothing yet. It’s terrible. The service and parts department need to do better in getting parts in a timely fashion. Find other resources call other dealerships move your ass and find a solution. Stop giving me excuses all the time.
  • Review fromVincent V

    Date: 06/24/2024

    1 star
    Very disgusting dealership while **** *******.
    They sold me on my vehicle and not taking responsibility or honoring warranty
    I had multiple specialist third-party Writing up a report from my attorney
    You guys are gonna be sued
  • Review fromJOANNE S

    Date: 06/05/2023

    1 star
    AFTER GOING TO THIS DEALERSHIP SINCE 2016 I AM FINALLY DONE WITH THEM. MY TRANSMISSION WOULD NOT GO PAST FIRST GEAR, I DROVE THE CARE THERE AND AGREED TO PAY $455.00 FOR THEM TO TELL ME THERE WAS SOMETHING WRONG. NOT TO FIX IT BUT TO TELL ME SOMETHING IS WRONG. THEY SAID MY CAR WAS BANGING WHEN YOU PUT IT IN REVERSE AND THE ENGINE LIGHT WAS ON. THIS IS NOT TRUE, I FINALLY HAD IT TOWED TO A TRANSMISSION PLACE AND AM HAVING THE WORK DONE. TALK ABOUT TAKING ADVANTAGE OF PEOPLE. EVERY TIME I LOOK AT THE WITHDRAW THEY MADE ON MY BANK ACCOUNT I GET UPSET. THE EXCUTIVE DEALSHIPS ARE EVIL, STAY AWAY FROM THEM.

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