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Find a Location

Uno Alla Volta, LLC has 1 locations, listed below.

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    Business ProfileforUno Alla Volta, LLC

    Online Retailer

    At-a-glance

    Customer Reviews

    1.49/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Direct to consumer brand selling artisan-made home décor, jewelry, and fashion.

    Products & Services

    Home Décor, jewelry, Apparel, Handbags, Hats, Home Accents, Polish Pottery, Murano

    Business Details

    Location of This Business
    242 Branford Rd, North Branford, CT 06471-1340
    BBB File Opened:
    1/9/2003
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Incorporated:
    7/22/1996
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Brittany Benham, Operations Director
    Contact Information

    Principal

    • Ms. Brittany Benham, Operations Director

    Customer Contact

    • Ms. Brittany Benham, Operations Director
    Additional Contact Information

    Fax Numbers

    • (800) 296-8039
      Primary Fax
    • (203) 871-1010
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/27/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    Ordered 12/14/2023 called on 12/16/2023 was told the order had shipped already. Ordered same item to different address on 12/16/2023; confirmed it would be delivered by the 24th and website stated as long as ordered by 12/17. Called 12/21 due to never receiving tracking. Customer service stated neither had shipped out and they would call me with tracking and took all my information. Never received a phone call. Tried calling again and sent 2 emails to customer service. Complaint is - false advertising; lying to customer and no response.
    Read More

    Customer Reviews

    41 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diane G

    1 star

    04/16/2024

    I’ve ordered from Uno Alla Volta for many years and was always satisfied with them. I received a glass Murano cat which was very poorly packaged. It was loosely wrapped in bubble wrap, and placed into a large plastic bag. In the past, it has always been packaged in a box securely wrapped in bubble wrap. In the past, they always provided a certificate of authenticity. Apparently this is no longer available. I am really dissatisfied with this company, which I frequented for many many years.

    Local BBB

    BBB Serving Connecticut

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