Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ricci's Salon & Spa has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRicci's Salon & Spa

    Beauty Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ricci's Salon & Spa is a full service salon, which offers day spa services and academy.

    Business Details

    Location of This Business
    99 S Main St, Newtown, CT 06470-2379
    BBB File Opened:
    5/24/2005
    Years in Business:
    74
    Business Started:
    1/1/1950
    Business Incorporated:
    7/30/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ricci's Salons & Spa, Inc.
    Business Management
    • Mr. Daniel D Riccio, President
    Contact Information

    Principal

    • Mr. Daniel D Riccio, President

    Customer Contact

    • Mr. Daniel D Riccio, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/01/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I purchased through ******* two certificates for a haircut, conditioning and blow dry. The fine print on the deal states that they limit 4 per person and may be repurchased every 365 days, and merchant is solely responsible to purchasers for the care and quality of the advertised service. The first ******* was used and I was very happy with the haircut. I called to use my second certificate, and was told by the salon that they only allow one per customer. I told them that they have it advertised that I am allowed to purchase 4 certificates over 365 days. The Salon said she would not allow me to use the ******* as payment in full, but I could use the price purchased and apply it to their full price haircut. I tried to state that this is false advertising, and that she should look at how they advertise on Groupon, and it allows FOUR certificates for purchase. She cancelled my appointment that she had made before I told her about the Groupon, and said she would not honor it. I have looked again today at how they advertise through Groupon, and it still states that customers can purchase four certificates. I called ******* to tell them, and they said they could give me another salon and pay the difference, which I declined. I am upset that they continue to deceive customers still, and they charge your credit card, then dont honor it, and try to get you to use it towards a full price haircut. I want them to discontinue the false advertising, and want a credit issued to my credit card which I used to pay for the service

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.