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Business Profile

Fireplace Equipment

Family Hearth and Patio, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(860) 574-9388Write a Review

About

Overview

Family Hearth and Patio, LLC

571 Broad St

New London, CT 06320-2517

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See Hours
Operating Hours
Closed
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 3:00 PM
Closed

BBB Accreditation & Rating

Family Hearth and Patio, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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About This Business

Family Hearth & Patio provides fireplaces, stoves, outdoor kitchens, pizza ovens, inserts, and outdoor equipment, including gas, wood, pellet, and electric models. The company assists clients with heartg abd patio design, selecting products such as grills, fire pits, patio furniture, and related accessories. Services include cleaning and parts supply for various heating and outdoor items.

BBB Accredited Since: 4/8/2019

Years in Business: 9

Products and Services

Candelabras, Cleaning Services, Electric Fireplaces, Electric Inserts, Fire Media, Fire Pits, Fire Tables, Firebacks, Firepit Logs, Fireplace Grates, Fireplace Screens, Firewood Racks, Gas Fireplaces, Gas Inserts, Gas Log Accessories, Gas Stoves, Grill Components, Grilling Accessories, Grills, Linear Fireplaces, Outdoor Burners, Outdoor Fireplaces, Patio Furniture, Patio Heaters, Pellet Inserts, Pellet Stoves, Pizza Oven Accessories, Pizza Ovens, Remote Controls, Rugs, Stove Fans, Tool Sets, Venting, Wood Fireplaces, Wood Holders, Wood Inserts, Wood Stoves

Business Details

Local BBB:
BBB, Connecticut
BBB File Opened:
4/3/2019
Business Started:
7/11/2016
Business Incorporated:
7/11/2016
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Paul Dumaine, Owner/Member

Additional Contact Information

Principal Contacts
Mr. Paul Dumaine, Owner/Member
Customer Contacts
Mr. Paul Dumaine, Owner/Member
Fax numbers
Primary Fax: (860) 574-9366
Additional Email Addresses
Sales: Email this Business
Customer Service: Email this Business
Additional Websites
homeadvisor.com/rated.Fam...
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
  • American Express
  • Apple Pay
  • Discover
  • Google Wallet
  • MasterCard
  • PayPal
  • Visa
Other Resources
Consumer Protection, CT Department of (DCP)
450 Columbus Boulevard
Hartford CT 06103
Phone Number: 860-713-6100
http://www.ct.gov/dcp/
Business Categories
Fireplace Equipment, Patios and Decks, Deck Builder, Chimney Cleaning, Hardscaping, Patio Contractor, Fireplaces, Wood Stoves, Patio Furniture

Latest Reviews

  • Terry C

    "I purchased a propane stove in November 2023 . I explained in detail where I wanted to put it and what I needed it to do." ... Read full review

  • Virginia H

    "I do not recommend Family hearth and patio, unless you’re willing to pay for everything in advance and then not get the product for months.Pay for maintenance/ service before it’s even serviced 250$." ... Read full review

  • Corey F

    "I sent pictures to family hearth and patio 25 days ago looking for help with the installation of a pellet stove pipe. They insisted they didn’t need to come check out the work." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.