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Business Profile

Online Retailer

Portablegaragedepot.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Tammy F

    Date: 10/22/2024

    I ordered an item and have gotten no response on when this will be shipped. I have sent emails, texts and when you call the voicemail is full!!!! Do not buy from this company. I am starting a formal complaint via ****** and my bank!!!

    Portablegaragedepot.com

    Date: 10/23/2024

    This order was placed over the weekend (Saturday) and our office is closed on Saturday & Sunday. We clearly state on the website and online that we are closed over the weekend. By Monday morning, this customer left us a negative ****** review demanding a refund. We gladly canceled the order and issued a full refund. We ask that you please allow us 24 hours to respond to all inquiries, especially when an order is made while our office is closed.

  • John R.

    Date: 09/13/2023

    This company is terrible. I placed an order for a single item on 9/5/23 and received a confirmation email of the order but it has no information on when the order was going to be processed or sent to me. Today is 9/13/23. I called the customer service number in the email :
    "Thank You for Your Order!
    Your Order Number is: XXXXX
    If you have any questions about the status of your order, please call *************" The number leads to a telemarketer that is a sham! They even wanted my credit card number to perform the check. I then attempted to contact the phone number directly from the site (************) on three occasions. I received a recording every time. Now the mailbox is full. I emailed customer service asking for a status three times and they have not responded. In my opinion, I think that this company is a sham and I do not know what do do next. Buyer beware!!!

Portablegaragedepot.com is NOT a BBB Accredited Business.

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