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Additional Information

Not BBB accredited

Additional Information for CPR Cell Phone Repair Downtown New Haven

View full profile
Location of This Business
55 Whitney Ave Unit C, New Haven, CT 06510-1300
BBB File Opened:
5/6/2016
Years in Business:
8
Business Started:
10/1/2015
Business Incorporated:
10/1/2015
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
  • Bondsteel Group LLC
Business Management
  • Mr. Fitim Cena, Owner
Contact Information

Principal

  • Mr. Fitim Cena, Owner

Customer Contact

  • Mr. Fitim Cena, Owner
Serving Area

Connecticut

Massachusetts

Rhode Island

New York

New Jersey

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Products and Services
Phone Parts, Computer Parts, Phones, Computers, Laptops, Tablets, Phone Cases, Accessories, Chargers, Cables
Payment Methods
  • Cash, Check, Debit Card, Credit Card, Apple Pay, PayPal, etc. 

Refund and Exchange Policy
  • CPR Cell Phone Repair may, at its sole option, use rebuilt, reconditioned, or new parts or components when repairing Your Device. Repaired/replaced cases, pouches and holsters will be warranted for a period of ninety (90) days. All other repaired/replaced devices will be warranted for a period of one hundred eighty (180) days. If Your Device should malfunction, it must be returned to the CPR Cell Phone Repair store or service center for evaluation, and all costs of shipping shall be borne solely by the purchaser. A copy of the sales order (Receipt) is REQUIRED for any phone or repair that is brought back into the store for warranty, without the receipt there is No warranty. We are not responsible for you holding on to your receipt. CPR Cell Phone Repair’s store will diagnose the repair upon receipt. Upon examination by CPR Cell Phone Repair, if Your Device is found to be defective due to the part purchased from CPR Cell Phone Repair, it will be repaired or replaced at no charge. This warranty does not apply to defects resulting from any action by you, including but not limited to mishandling, physical damage, water damage, improper interfacing, operation outside of design limits, improper repair by someone other than CPR Cell Phone Repair, use of any other product other than CPR Cell Phone Repair products, or unauthorized modification. This warranty is VOID if Your Device shows evidence of having been tampered with (broken seal) or shows evidence of being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse; abuse or other operating conditions outside of CPR Cell Phone Repair’s control. Software warranty applies to factory restores, backups, jailbreaks, unlocks, and applies to computers, laptops, cellular phones, etc. The warranty is VOID if customer performs any software modifications not limited to restore, updating software on the device, downloading unauthorized or unapproved software, viruses, malware, spyware, or attempts to modify the Device. CPR Cell Phone Repair employees reserve the right to VOID its warranty if any improper software installations or modifications or upgrade have been made after customer has left the store location. This warranty is non-transferable and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by CPR Cell Phone Repair, including but not limited to purchases from internet auction sites. Unless otherwise required by law, all replaced devices, parts, components, boards and equipment shall become the property of CPR Cell Phone Repair, and you waive all rights you may have under state or other laws to the replaced device or repaired or replaced parts. Subject to paragraph 2 above regarding data, CPR Cell Phone Repair will be responsible to the extent provided under applicable law for the physical safekeeping of Your Device while in CPR Cell Phone Repair’s possession for service. If Your Device is lost or damaged while it is in CPR Cell Phone Repair’s possession for service, CPR Cell Phone Repair will repair Your Device or replace it with an equivalent device, which at CPR Cell Phone Repair’s option may be new or refurbished. If you fail to pick up your device or otherwise arrange for its return after repeated efforts to contact you, after thirty (30) days following the completion of repairs CPR Cell Phone Repair shall treat the device as abandoned, and may dispose of the property in its sole discretion in accordance with applicable provisions of law, including sale to recoup administrative and repair costs.
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